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Kia of North Austin

Austin, TX

4.8
2,111 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,111 reviews

April 15, 2025

Chris was really good about finding answers to my questions. He went the extra mile to find out everything i wanted to know about my new vehicle. It was a positive experience for me. More

by evabrin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Kia of North Austin responded

We're delighted to hear that Chris went above and beyond to assist you at Kia of North Austin. It's wonderful knowing your experience was positive, and we appreciate your feedback! Enjoy the new vehicle!

April 14, 2025

Vardasha was so awesome! I had to bring my vehicle back after I left (from the first issue being repaired) due to a noise that wasn't there before. Turned out it was just a l More

by Sasha Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vardasha Wells
Apr 15, 2025 -

Kia of North Austin responded

Sasha, we're delighted to hear that Vardasha and the team at Kia of North Austin provided you with such a positive experience. It's great to know they handled your situation promptly and with smiles all around! Thanks for recommending us!

April 10, 2025

Jerome was awesome! From the moment I walked in, to the moment I left with my new Kia Niro, he made the process smooth and easy. Couldn’t have asked for a better experie More

by Stevenjaredacosta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Kia of North Austin responded

We're delighted to hear that Jerome made your experience at Kia of North Austin smooth and enjoyable. Enjoy your new Kia Niro, and thank you for choosing us!

April 09, 2025

They go above and beyond to help you. Great people and great customer service care. More

by Gzamarron80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Apr 11, 2025 -

Kia of North Austin responded

We are pleased to hear about your recent experience with us. We hope to continue to serve you in the future!

April 07, 2025

Extremely disappointed with how they have handled my vehicle at this point (if you can call it that). Kevin Fox has been my service rep for the last 2 weeks and I haven't received any follow up outside More

by Not Like This
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory Welch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Shawn, Carlos
Apr 11, 2025 -

Kia of North Austin responded

It's concerning to hear about the lack of follow-up and delays you've experienced with your vehicle service. We strive for timely communication and efficient handling, so this feedback is important to us. I'm glad Daniel was able to provide quality service, but I apologize for any inconvenience caused by others on our team. Please reach out directly if you’d like further assistance or have additional concerns you'd like addressed. Thank you, Cody Webster - Service Manager - codywebster@lithia.com

April 06, 2025

Very nice and really helpful. He helped me get my dream car!! Very easy process would definitely go back if I need anything! More

by Keiss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Kia of North Austin responded

Keiss, we're delighted to hear that you had a smooth experience at Kia of North Austin and got your dream car! Thank you for the kind words, and we look forward to seeing you again if there's anything else we can assist with.

April 06, 2025

I loved my whole experience with Hannah and Kia North Austin! And of course love love loveee my K5! More

by Brittanyakins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Kia of North Austin responded

Thank you for taking the time to leave us this review. We are happy to hear of your satisfaction. We hope to have you back soon!

April 05, 2025

Bre’shard is super friendly and knowledgeable! He helped me get my new telluride and was awesome to work with Behnam was also awesome, he met me halfway on my desired trade in value and got the More

by Carterpearson12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bre'shard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Behnam Shahvandi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Kia of North Austin responded

Thank you for sharing your experience with Bre’shard and Behnam at Kia of North Austin! We're delighted to hear they made the process smooth and enjoyable. Enjoy your new Telluride, and let us know if there's anything else we can do for you!

April 04, 2025

Jerome was great! Happy to work with him. Would definitely recommend using him for your car purchase. More

by Shamana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Kia of North Austin responded

Thank you, Shamana! We're so happy to hear Jerome provided you with a great experience. We appreciate the recommendation and look forward to assisting you again in the future!

April 02, 2025

The dealer took the vehicle and repaired the codes. The customer service was excellent in all àspects. Corey Welsh the Sales Manager owned the problem and took care of the issues. Service included More

by hmalespi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Haseeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Kia of North Austin responded

We're delighted to hear that Corey and the team at Kia of North Austin provided excellent customer service and resolved your vehicle issues. It's great to know you appreciated the Uber ride as well! Thank you for sharing your experience with us.