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Kia of North Austin
Austin, TX
2,115 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,115 reviews
September 26, 2023
Cody was incredibly helpful and great to work with. While I was having difficulty at other locations, Cody was quick, had great customer service, and was apologetic for the troubles and found quick sol While I was having difficulty at other locations, Cody was quick, had great customer service, and was apologetic for the troubles and found quick solutions. More
by angelique.calvillo
Employees Worked With
Cody Frazier
September 22, 2023
Great, smooth experience with my car purchase. Wills was patient, thorough and a joy to work with. I love the car and after losing my previous vehicle to an accident it was wonderful to have a pos Wills was patient, thorough and a joy to work with. I love the car and after losing my previous vehicle to an accident it was wonderful to have a positive car related experience. More
by Moxy26
September 21, 2023
I enjoy bringing my car to Kia of north Austin. The prices could come down a bit but the quality of service is unmatched. The prices could come down a bit but the quality of service is unmatched. More
by deroco321
Employees Worked With
Other Employees :
Jason Thompson, Jason Bertola
September 19, 2023
This was the worst experience we ever had for a service department.They replaced the power steering pump when come to find out it was actually the crank shaft pulley. Paid $1300.00 and now they want anothe department.They replaced the power steering pump when come to find out it was actually the crank shaft pulley. Paid $1300.00 and now they want another $1300.00 to replace the crank shaft pulley. This all started in April. It is now September and our vehicle still sits there at the kia service depaertment. I have filed a compliant with the better business Bureau and they answered my first letter but when I responded stting the evidence they never did respond again. They should of checked the crank shaft pulley before they went and replaced the power steering pump, but they didn"t. So my car still sits there. Not answering the Better Business Bureau just shows they know they were wrong. More
by kitalouita
Employees Worked With
Kalani Asido, Derek Jackson, Shawn
