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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,240 Reviews
At Kia of North Austin, we don’t just sell cars—we change the way people experience buying one. Why choose us? Because we believe the car business should be transparent, stress-free, and built around you. Here’s how we deliver on that promise: *Full transparency, start to finish. Whether you shop in-store or online through our Express Store, you’ll see upfront pricing, get an instant offer on your trade, review finance and lease options, and even purchase your vehicle 100% online if that’s your style. *Comfortable, modern facility. Our newly renovated dealership was designed with you in mind—complimentary Wi-Fi, workspaces, snacks, coffee, water, and even free Lyft rides within 15 miles. *Unmatched selection. As part of Lithia Motors, the largest new vehicle retailer in the world, we can connect you to thousands of pre-owned vehicles alongside our full lineup of new Kias. That means more options and better choices for every customer. When you’re shopping for your next vehicle, don’t settle for “the way it’s always been.” Experience the difference at Kia of North Austin—where shopping for your next vehicle is easier, simpler and built around you.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,240 reviews

December 31, 2023

Everyone was friendly and helpful. The facility was sparkling clean. Great coffee maker, free water and clean restrooms. The overall facility was great. My salesperson, Hannah Brus More

by merwync
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailey Hendrick, Tayler Snider
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Jan 02, 2024 -

Kia of North Austin responded

We're delighted to know you had a positive experience at Kia of North Austin! It's great that Hannah and Bailey were able to assist you effectively. Thank you for appreciating our facilities as well, we strive to make your visit comfortable.

December 30, 2023

From Will all the way down to the finance guy. My experience was awesome easy and non-confusing. They deserve all five stars. More

by Sandreahughes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw, Levi Durst
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Jan 02, 2024 -

Kia of North Austin responded

We're delighted to know that you had an awesome experience with our team at Kia of North Austin. Your five-star review means a lot to us, thank you!

December 28, 2023

He had me in and out and under the expected time. And kept me informed while my car was in the back. Everyone very friendly. More

by wilmah321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick, service department
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Dec 28, 2023 -

Kia of North Austin responded

We're glad to know that your visit at Kia of North Austin was efficient and informative! Our team always aims for friendly service. Thanks for the positive feedback, we appreciate it!

December 26, 2023

Everyone was all smiles. Positive energy!!! Clean, very welcoming vibes from start to finish. Lovely More

by Mshotpayne2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams, Ivan Rodriguez
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Dec 26, 2023 -

Mshotpayne2 responded

Ivan and Richard, Denise and I hope you guys had a wonderful Christmas. You two made ours the best with our new Kia K5. Ivan we had no idea we were leaving with a new car, but you did. Thank you!! Richard you're one down to earth guy. We loved your energy throughout our final finance step. Thank you as well. Neither of you guys disappointed us...y'all are the best at what you do!!

Dec 26, 2023 -

Kia of North Austin responded

Hi, We appreciate the review! It was a pleasure to work with you here at Kia of North Austin. We hope to see you again in the future.

December 21, 2023

Professional, Knowledgeable, Personable, 10/10 Customer Service. They treat you like your car is the only one they’re working, even though we all know they’re swamped. The communication tools they use keep More

by Coach Trey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Sean, Ben all 5 stars. No xx, Wills Philyaw, Destinie Smith
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December 21, 2023

Tayler made my experience so simple, easy and fun. I really appreciated all her help and knowledge. More

by mtorres3210
Recommend Dealer
Yes
Employees Worked With
Tayler Snider
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Dec 21, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was an easy experience. We hope to see you again here at Kia of North Austin.

December 19, 2023

Tayler made the car buying experience so much more enjoyable. You can really tell she loves what she does and went above and beyond to make sure I got exactly what I wanted in my price range. I never More

by Marisa D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tayler Snider
Report | Print
Dec 19, 2023 -

Kia of North Austin responded

Marisa, we're delighted to know that Tayler made your car buying experience enjoyable and smooth at Kia of North Austin. We look forward to assisting you again in the future!

December 18, 2023

My experience with Destinie Smith and Kia of North Austin more than exceeded My expectations. They have earned a lifelong customer! More

by yurema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Destinie Smith
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Dec 18, 2023 -

Kia of North Austin responded

Yurema, it's fantastic to know that Destinie and our team at Kia of North Austin exceeded your expectations! We're looking forward to serving you for many years. Thanks for choosing us!

December 18, 2023

Car buying should be as simple and straightforward as Destinie makes it. I've always been weary of dealers but Destinie changed the game for me due to her abject honesty, attention to detail, and genuine More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Destinie Smith
Report | Print
Dec 18, 2023 -

Kia of North Austin responded

Jay, we're delighted to know that Destinie made your car buying experience simple and straightforward at Kia of North Austin. It's great to see her honesty and attention to detail didn't go unnoticed! Enjoy your new ride!

December 18, 2023

Kia of North Austin is the place to be for affordable vehicles and friendly staff who really care about getting you your dream vehicle! More

by Dominick Cristian
Recommend Dealer
Yes
Employees Worked With
Destinie Smith
Report | Print
Dec 18, 2023 -

Kia of North Austin responded

Dominick, we're so glad to know you had a great experience at Kia of North Austin! We always aim for affordability and friendly service. Enjoy your dream vehicle!

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