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Kia of North Austin

Austin, TX

4.8
2,124 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,124 reviews

August 16, 2022

I pop my hood and I notice oil was left on the bottom engine sheid More

by Bcole263
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Aug 17, 2022 -

Kia of North Austin responded

Hello, Thank you for bringing this to my attention. It is unfortunate to hear about the oil left on the engine shield and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. John Sheeks Johnsheeks@lithia.com

August 16, 2022

Manny Bernal, Brian Hall, and Daniel Epstein of Kia of North Austin are the greatest service people! They and the rest of the Kia of North Austin service department always take care of me and my car. The More

by CLARKRYANPATTERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Bernal, Brian Hall, Daniel Epstein, Eugene Penberg
Aug 17, 2022 -

Kia of North Austin responded

Thanks for the high rating. We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

August 15, 2022

Will is the great I would recommend him to anyone I know I’m very satisfied with my purchase he was vary attentive and caring if I ever need a vehicle I will be looking for will thank you so much 👍 More

by rosecereceres4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Aug 17, 2022 -

Kia of North Austin responded

Thank you so much for taking the time to write about your experience with our Sales Team here at Kia of North Austin. We are very happy to know that we were able to help you find the perfect vehicle and that we made the overall car-buying process easy for you. If you ever need assistance with your vehicle in the future, please know we'll be here for you.

August 14, 2022

Kia North Austin is best dealership that we have ever dealt with. We have purchased 3 vehicles from them. Have always had excellent service. Daniel our service advisor always takes care of us promptly an More

by tjshipman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Aug 16, 2022 -

Kia of North Austin responded

Thank you for choosing and trusting Kia of North Austin with your automotive purchasing and servicing needs. Our Sales and Service Departments are always glad to assist you with prompt and knowledgeable interactions, allowing you to have excellent experiences. We look forward to seeing you again!

August 13, 2022

I found them to be professional with prompt service and knowledgeable employees who were polite and helpful. More

by JuJu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Aug 15, 2022 -

Kia of North Austin responded

Thanks for the kind praises of our team here at Kia of North Austin. We are glad to read that you had professional, prompt, and helpful care during your visit. It would be our pleasure to assist you again.

August 13, 2022

Such an easy price. Zach Smith is amazing. We told him what we wanted and what we wanted to spend and he found it! He sent us a lot of cars to look at a and when a Ri More

by Sarah Mother of Teens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Smith
Aug 15, 2022 -

Kia of North Austin responded

Hello Sarah, our Sales Team is glad to have found you the vehicle you wanted at a great price. We always want to ensure our customers receive amazing experiences with us and we hope to have the pleasure of offering that to you again here at Kia of North Austin.

August 11, 2022

Daniel Epstein is great and what he does and has amazing customer service skills. The service department doesn’t try to punch for work that’s unnecessary. More

by waltersadam01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Aug 12, 2022 -

Kia of North Austin responded

Thank you for your wonderful review. We at Kia of North Austin are thrilled to learn our Service Team ensured you enjoyed amazing customer service during your recent visit. Let us know if we can be of further assistance to you.

August 11, 2022

Wills is the best! Great attitude, friendly, helpful, and fast! Answered any question I had and was willing to go above and beyond! More

by russnorman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Aug 12, 2022 -

Kia of North Austin responded

Russ, thank you for your great review. We are excited to learn our team went above and beyond to ensure you enjoyed a friendly, helpful, and fast dealership experience. We at Kia of North Austin appreciate your business and will always be here to assist you with any future needs.

August 11, 2022

My experience at Kia of North Austin exceeded my expectations. The salesperson Wills went above and beyond in providing outstanding customer service. The Finance Director was also very knowledgeable More

by michelebibby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw, Levi Durst
Aug 13, 2022 -

Kia of North Austin responded

Thank you for taking the time to contribute your kind words and a 5-star rating of us at Kia of North Austin to DealerRater. It was our pleasure to provide you with top-tier service at our dealership. We appreciate your business.

August 08, 2022

I have been a Kia customer for years and have always been completely satisfied with their service and the detail they give me every time I go More

by jchamberlain987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Chamberlain
Aug 09, 2022 -

Kia of North Austin responded

The team here at Kia of North Austin appreciates your five-star review. All of us are overjoyed to read that you have repeatedly had a positive experience working with our Service Team. We look forward to welcoming you back for any future needs.

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