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Kia of North Austin
Austin, TX
2,115 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,115 reviews
April 26, 2022
really cares about the customer, friendly and helpful also. I enjoyed my time here at the dealership also. I enjoyed my time here at the dealership More
by Stormyweather
April 24, 2022
From the moment we walked in everyone was so friendly and inviting! Shane and Joshua were amazing! I appreciate them for all their help, for answering all my questions & making sure I fully understood everyt inviting! Shane and Joshua were amazing! I appreciate them for all their help, for answering all my questions & making sure I fully understood everything before leaving the lot. I've definitely referred a few people to them just since yesterday because they made this process go a lot smoother than I expected. More
by QJoseph
Employees Worked With
Joshua (in Finance), Shane (in sales)
April 19, 2022
Needed a catalytic converted during a world wide shortage. Had to wait a while but they came through and will enable the inspection of my Soul and therefore its continued use. shortage. Had to wait a while but they came through and will enable the inspection of my Soul and therefore its continued use. More
by Blfsmith
Employees Worked With
Shawn Chamberlin
April 16, 2022
Michael (my service rep) was knowledgeable, friendly, and courteous. He constantly kept me informed of what was going on with my warranty work. He arranged for everything, including my Lyft ride to get (an courteous. He constantly kept me informed of what was going on with my warranty work. He arranged for everything, including my Lyft ride to get (and return) my rental car. I have dealt with many service reps and Michael is an outstanding customer relationship person. Other reps could learn from him. It's because of him, that I would have no concerns about returning to Kia of North Austin. More
by Al H.
Employees Worked With
Michael Webb
April 13, 2022
Great experience. Straightforward approach to process, and clean and friendly staff. Our salesperson Shane was top notch. Straightforward approach to process, and clean and friendly staff. Our salesperson Shane was top notch. More
by Tap
Verified CustomerApril 12, 2022
Amazing team members! Very patient and helpful. It was my first time buying a car and they made it all the fun, fast, and easy! I'd definitely recommend Kia to all of my f Very patient and helpful. It was my first time buying a car and they made it all the fun, fast, and easy! I'd definitely recommend Kia to all of my friends and family! Keep up the great work! Thank You Wills & Richard for such an amazing experience! More
by cemanthah99
April 12, 2022
Wills is the absolute best! He really worked hard to make sure we got the best deal. Even helped entertain our little one while we finished up the process! Wills makes the car b He really worked hard to make sure we got the best deal. Even helped entertain our little one while we finished up the process! Wills makes the car buying process a breeze! We will definitely continue to work with him! We absolutely love our new car so much!! More
by brazhia.benson
Employees Worked With
Wills Philyaw
