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Kia of North Austin

Austin, TX

4.8
2,115 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,115 reviews

March 30, 2022

Friendly service, clean waiting room. Easy to make an appointment. Service performed as expected - and in a reasonable amount of time. More

by Arturo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein, Eugene Penberg
Mar 31, 2022 -

Kia of North Austin responded

Hi Arturo, thanks so much for taking the time to review your recent experience at Kia of North Austin! Our team values your input and looks forward to seeing you again soon.

March 30, 2022

I would love to express my gratitude for excellent service, kindness and professionalism. My husband and I are always treated like royalty. Each time I go to the dealership I feel like home. There was More

by Elena Kulik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Service Advisor, Eugene Penberg
Apr 01, 2022 -

Kia of North Austin responded

Thank you, Elena, for taking the time to leave our team such a wonderful review!

March 26, 2022

Great people to work with, helpful with my repairs. Car came back very clean as well! More

by AustinDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Mar 26, 2022 -

Kia of North Austin responded

Thanks for the kind words, Austin! The team at Kia of North Austin was happy to hear them!

March 26, 2022

Always follows up before during and after visits. Like to no wait time to check car in for appointment. More

by KLHAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Mar 26, 2022 -

KLHAC responded

Great visit as always.

Apr 04, 2022 -

Kia of North Austin responded

Thank you for the recommendation and your patronage! The team at Kia of North Austin is grateful for your five star rating!

March 26, 2022

I had a wonderful car buying experience! ! Wills Philyaw was so patient with me and took the time to find me the exact vehicle and payment I was looking for. Josh Lemieux made the financing p More

by Shelli.huckins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lemieux, Wills Philyaw
Mar 27, 2022 -

Kia of North Austin responded

Thanks for the kind words, Shelli! We area delighted to hear that Wills, Josh & the team at Kia of North Austin were able to assist you during your purchase. We're always willing to help during your travels on the roads ahead and hope to see you again soon.

March 24, 2022

Good service. Quickly done. Will come back to Kia and get my car service by them More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Mar 26, 2022 -

Kia of North Austin responded

Hi Melissa, thanks for the five star review! We appreciate your recommendation and hope to see you again soon!

March 24, 2022

Kia of North Austin has the greatest service center how many car dealership in Texas! Manny Bernal, Brian Hall, Daniel Epstein and the rest of the Service center crew there always take perfect care of my More

by CLARKRYANPATTERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Bernal, Brian Hall, Daniel Epstein, Eugene Penberg
Mar 31, 2022 -

Kia of North Austin responded

Thanks for the kind words! We appreciate them very much and look forward to serving you again soon at Kia of North Austin.

March 24, 2022

The service agent Brian was awesome. He showed me some features on my car phone I didn't know I had. Also he was very resourceful with car registration. Thank you Brian! More

by Sid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 25, 2022 -

Kia of North Austin responded

Thanks so much for choosing Kia of North Austin for your automotive needs. Brian and the team will be thrilled to hear your review!

March 23, 2022

Friendly, QUICK, No pressure, great inventory! Sales associates are not vultures, and genuinely just want to help you. I’ll never go anywhere else! More

by melodybeals
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 04, 2022 -

Kia of North Austin responded

Thanks for the recommendation, Melody!

March 23, 2022

Every time I come manny is my advisor and he takes care of me every time all 10's More

by waltrandolph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Eugene Penberg, Wills Philyaw, Ben Klein
Apr 01, 2022 -

Kia of North Austin responded

Hello, thanks so much for taking the time to review your recent experience at Kia of North Austin! Our team values your input and looks forward to seeing you again soon.

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