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Kia of North Austin

Austin, TX

4.8
2,118 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,118 reviews

March 19, 2022

The people at the dealership were very courteous and I would recommend anyone to do business with them. More

by amart6936
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Mar 19, 2022 -

Kia of North Austin responded

Thank you for the kind feedback regarding your visit! We appreciate the recommendation and hope to work together again in the future 🙂

March 18, 2022

Exceptional service department, all the agents were friendly, personable,, and very knowledgeable. I was updated every half hour on the progress of my service visit. Very happy with the entire visit. More

by dwynerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall, Eugene Penberg
Mar 19, 2022 -

Kia of North Austin responded

We appreciate the 5-stars and fantastic feedback from your visit! Please cruise by for any auto needs in the future 🚙💨

March 18, 2022

Very professional service center, keeps you informed, and a good explanation of service. Very clean environment. More

by peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan , Eugene Penberg
Mar 19, 2022 -

Kia of North Austin responded

Hi Peter, We appreciate the 5-stars and genuine compliments regarding our service. Safe travels and please visit us again soon.

March 18, 2022

My first visit and I’m glad I have a KIA. Felt very good about the energy and vibe of staffing here. More

by heretruthboutit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall, Dásha (cashier)
Mar 19, 2022 -

Kia of North Austin responded

We are thrilled you felt welcomed with good vibes and energy courtesy of our staff! Please cruise by again for any of your KIA's needs 😃👋🏼

March 17, 2022

The team here always gives me prompt service and is always courteous in our interactions More

by DCJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Mar 18, 2022 -

Kia of North Austin responded

We appreciate your patronage and thank you for reflecting on your visit with 5-stars!

March 17, 2022

I would like to say that Ivan took the necessary time to show diferente vehicles to choose from in despite the dealership not having that many options. There was no pressure to purchase or to commit to a f More

by Igomez5829
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Rodriguez
Mar 18, 2022 -

Kia of North Austin responded

Congratulations on your successful shopping experience working with Ivan! It is pleasing to know you felt comfortable during the process and we hope to be the chosen dealer for all your vehicle needs.

March 17, 2022

Not as good as it was when i bought 2 cars from before. Don't feel respected as much as before. Will not come back. More

by Hovanec
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lemieux, Derek Martinez, Calvin Coffee
Mar 25, 2022 -

Kia of North Austin responded

Hello, we value your feedback. I'd love to speak with you about your recent experience and what we can do to improve it so we can continue earning your business. Thanks again for letting us know how your recent experience went, and I hope we can work towards a solution together. Respectfully, Ben Klein GM benjaminklein@lithia.com

March 16, 2022

Excellent service! Brought my car in due to a recall, and it was ready for pick up within a few hours. The person who completed the service was super nice and did an aw More

by feravila87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Mar 16, 2022 -

Kia of North Austin responded

Customer feedback is valuable to the work we do and we're happy to know your service appointment was completed flawlessly. Safe travels!

March 16, 2022

My experience with Daniel in the service department was outstanding!! My best experience ever at any dealership ship by far!!! More

by Sam_hill113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Mar 16, 2022 -

Kia of North Austin responded

It is the best compliment when our satisfied customers take time to share their happy experiences. This would not be possible without the outstanding service provided by Daniel and we thank you for being our customer! 🤩🤝🏼

March 16, 2022

Great team, service is always top notch. They never fail to find out whatever is going on with my car and fix it. More

by OMac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael , Eugene Penberg
Mar 16, 2022 -

Kia of North Austin responded

Thank you for the 5-stars regarding your service appointment! Eugene is a top notch member of our team and we're glad he was able to give you peace of mind in regards to your vehicle's maintenance.

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