Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,120 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Contact Dealership
View Awards

13175 N US Hwy 183

Austin, TX

78750

Directions

By Type

Showing 2,120 reviews

February 24, 2022

Awesome team! Awesome service. Cole was a great salesperson and the service team is really in it! Thank you guys! More

by PAMELAY87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Martinez
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Pam, On behalf of Cole and the entire team here at Kia of North Austin we are beyond grateful for your kind words and positive review. Being able to provide excellent customer service is the goal and we love to hear back from customers that let us know we fulfilled that promise. Thank you for choosing Kia of North Austin as your business is much appreciated. We hope to work with you again! Take care and safe travels.

February 23, 2022

Great dealership, and great salesman. Communication was top of the notch. Kept my in the loop for the whole process. More

by omartorres_24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Omar, We are beyond happy to hear about your experience with the team here at Kia of North Austin. We are pleased to know that our level of communication was top notch and that we could keep you in the loop throughout the process. Thank you for taking the time to leave us with such a positive review. Take care and safe travels.

February 22, 2022

Great service very friendly I'm always kept informed about my vehicle. I will be back More

by PORTILLOMONICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Monica, Thank you for leaving such positive feedback regarding the friendly service provided by the team at Kia of North Austin. We are thankful for your recommendation of our dealership and can't wait to work with you again! Take care and safe travels.

February 22, 2022

I have always had great service at Kia North. The people are always nice & polite. More

by CINDY15708
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein, Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hello, We are so pleased to hear that over the years we have been able to build your trust in Kia of North Austin. We are always available to help get our wonderful customers back on the road in as little time as possible. Thank you for choosing us to be your go-to Kia service center. We appreciate your business and hope to work again with you soon! Take care.

February 22, 2022

Easy car buying experience. They found us the perfect car quickly, and when it arrived (earlier than expected) they had us in and out quickly. More

by jamie51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Jamie, Congrats on the new-to-you ride! We are pleased to know that we could provide you with a seamless car buying experience. We hope that you are able to enjoy the vehicle to its fullest extent. We appreciate your business and hope to see you back again soon! Take care and safe travels.

February 19, 2022

Very friendly and knowledgeable staff. Everything went really quite smoothly. I highly recommend everyone purchase their next vehicle from this location and ask for Willie. He knows everyt More

by Waskaly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hello, On behalf of Willie and the sales team at Kia of North Austin your recommendation of our services means the world to us. We are beyond thrilled to know that we could get you into a vehicle that fits your every need. We welcome any questions that our customers may have for us. We thoroughly enjoyed working with you and we hope to see you back again soon! Take care and safe travels.

February 18, 2022

Comfortable waiting area, nice snacks and coffee bar. Need to stock Famous Amos chocolate chip cookies like y’all used to. More

by MTIEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hello, Thank you for taking the time to review your recent experience. We are happy to have provided a comfortable waiting area with snacks and coffee while your vehicle was in the service area. We do agree with you that the Famous Amos cookies should make a comeback. Thank you for trusting Kia of North Austin to repair your vehicle as we hope to work with you again! Take care.

February 18, 2022

First time and was very pleased with service and time it took to get it done More

by pedrogarcia5110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Pedro, We are pleased to know that we could offer an incredible service experience to you while at our facility. We appreciate the positive feedback regarding your time here and we hope to have earned your business for any future needs. Thank you and take care.

February 17, 2022

My service advisor, Michael Webb, is a 10/10 as usual! ! This is the only Kia dealer I go to. Best customer service. More

by laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Webb
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Laura, We are proud to be the primary Kia dealer of choice for any of your vehicle's needs. On behalf of Michael and the team, we appreciate your continuous support of our dealership. We enjoy working with you and hope to continue to provide excellent customer service. Thank you and take care.

February 17, 2022

Great experience with KIA of North Austin. They went above & beyond the call of duty. They made sure all my issues with my car was addressed & repaired. Can’t say enough good things about them More

by Marthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein, Eugene Penberg
Report | Print
Feb 25, 2022 -

Kia of North Austin responded

Hi Marthy, We are so happy to know that our staff went above and beyond to provide you with a great service experience. We appreciate your kind words and recommendation of Kia of North Austin. We hope to get the chance to work with you again in the future! Take care.

1
...
90
91
92
...
212