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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
881 Reviews
Call Service Center (512) 583-1900

881 Reviews of Kia of North Austin - Austin - Service Center

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October 10, 2024

No waiting — everyone on the team was friendly, helpful, responsive, and my repair was done in a little less than the half day quoted. More

by kim.cash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 11, 2024 -

Kia of North Austin responded

We're delighted to hear that our team at Kia of North Austin provided you with efficient and friendly service! Thank you for sharing your experience, and we're glad we could complete the repair ahead of schedule.

October 09, 2024

I have purchased at least 6 Kias from Kia of North Austin over the past several years. Kia’s are excellent cars and Kia of North Austin provides excellent service. That is why I continue to consider them “my More

by Bryan Kilgore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox - Service
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Oct 09, 2024 -

Kia of North Austin responded

Bryan, thank you for your loyalty and kind words about Kia of North Austin! We're delighted to be considered "your" dealership and look forward to serving you in the future. Enjoy driving your Kias!

October 04, 2024

Excellent customer service. Felt no pressure. Felt the honesty. Made me feel 'at home'. Even offered a ride home. Aweaome! More

by goldeagle300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
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Oct 04, 2024 -

Kia of North Austin responded

We're delighted to hear that you felt at home with our team at Kia of North Austin! Providing honest and pressure-free service is what we strive for. Thank you for sharing your experience, and we're here if you need anything else!

October 03, 2024

Zach was great, got me in and out when he told me he would, love the idea of no walk ins at your service dept . This takes great pressure off your advisors and technicians. Brilliant policy More

by ronnie.kutach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach , in service
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Oct 03, 2024 -

Kia of North Austin responded

Ronnie, we're delighted to hear that Zach provided you with efficient service at Kia of North Austin. We're glad our appointment policy made your experience smoother and more enjoyable!

September 23, 2024

Everyone was very on point and very nice and friendly and helpful the service was amazing thank you More

by blackmama88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 24, 2024 -

Kia of North Austin responded

Thank you for the kind words! We're thrilled to hear that you found our service amazing and the team friendly and helpful. We appreciate your feedback!

September 22, 2024

Daniel Epstein and his team did an amazing job once again. Every time I’m there, it is a five star experience. More

by ezra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstien
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Sep 23, 2024 -

Kia of North Austin responded

Thank you for the fantastic feedback! We're delighted to hear that Daniel Epstein and his team at Kia of North Austin consistently provide a five-star experience. We look forward to serving you again in the future!

September 20, 2024

Always get top notch service at Kia North Austin. Everyone is professional and friendly. We would not go anywhere else! More

by gopherit74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Report | Print
Sep 23, 2024 -

Kia of North Austin responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Kia of North Austin consistently provides top-notch service. We look forward to serving you again in the future!

September 19, 2024

Service was excellent. Liked the way Carlos A. Took care of me. There was no pressure to do more things then I could afford. Thank you More

by pturner037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
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Sep 20, 2024 -

Kia of North Austin responded

Thank you for the wonderful review! We're glad Carlos was able to provide excellent service without any pressure. We appreciate your feedback and look forward to serving you again at Kia of North Austin!

Sep 20, 2024 -

pturner037 responded

You are welcome! Thanks again.

Sep 20, 2024 -

Kia of North Austin responded

We're thrilled to hear you had a positive experience with us. If you ever need assistance again, don’t hesitate to reach out. Have a great day!

September 17, 2024

Kia has always been very good at sending me service reminders along with any recalls. They schedule everything quickly and have you in and out. Easy to work with and plan around. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Alexander
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Sep 18, 2024 -

Kia of North Austin responded

Thank you for sharing your experience, Debbie! I’m pleased to hear that Kia of North Austin has been effective in sending service reminders and handling recalls promptly. We appreciate your feedback and look forward to continuing to provide you with efficient service in the future.

September 15, 2024

Your staff and service was outstanding today I would recommend your company to my friends More

by nmargain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 16, 2024 -

Kia of North Austin responded

Thank you for the fantastic review! We’re thrilled to hear that our staff and service exceeded your expectations. We appreciate your recommendation and look forward to serving you and your friends in the future!

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