Kia of North Austin - Austin - Service Center

The service personnel are always professional and polite. They ensure that all issues are addressed. They do their best to take care of your service needs in a timely manner. They ensure that all issues are addressed. They do their best to take care of your service needs in a timely manner. More

Absolutely top tier customer service with all of my appointments so far. The timeliness of service completion exceeded my expectations. Love the clear communication on things that need to be do appointments so far. The timeliness of service completion exceeded my expectations. Love the clear communication on things that need to be done NOW vs something that can be scheduled out a little farther. Love being able to approve or decline the services via the portal. Service writers are always phenomenal to work with. Genuinely friendly folks who seem to truly enjoy being part of the KIA team. Love my KIA, but the previous two dealerships were just so-so to work with. Working with the North Austin KIA folks has been so delightful that I am far more likely to purchase another KIA someday!! More

The? Technician was very thorough in looking for the problems on my car. Unfortunately, for me, he found a problem that was not under warranty.And that w Technician was very thorough in looking for the problems on my car. Unfortunately, for me, he found a problem that was not under warranty.And that would cost me quite a little bit of money to repair but I guess it's better that is repaired than breaking down on the road. This is. The sixth year i've had this car in the spent unremarkable in repairs till now. More

Friendly experience. It was nice to have them pick up Uber cost and the video assessment by the tech was much nicer than a normal service engagement where the mgr tries It was nice to have them pick up Uber cost and the video assessment by the tech was much nicer than a normal service engagement where the mgr tries to describe what the service tech found. More

I took my car in for a service recall. They estimated 2 hours but finished in less. Service techs and checkout staff are always pleasant. They estimated 2 hours but finished in less. Service techs and checkout staff are always pleasant. More

Very friendly and helpful staff. Quickly answered all my questions and my car was cleaned and ready to go Quickly answered all my questions and my car was cleaned and ready to go More

Service was quick and I they arranged an Uber for me to go home and back while they did the work. They also let me know what other maintenance was due. That increased the cost but saved me a separate tri go home and back while they did the work. They also let me know what other maintenance was due. That increased the cost but saved me a separate trip. More

Always very helpful. The service gentleman I used was awesome. His name is Kevin. Thank you for taking care of my issues. The service gentleman I used was awesome. His name is Kevin. Thank you for taking care of my issues. More

Appointment was quickly scheduled. Everyone was very courteous. Daniel was my service rep and he was soo nice, explained extra charges, escorted me to my car, put my walker in the back Everyone was very courteous. Daniel was my service rep and he was soo nice, explained extra charges, escorted me to my car, put my walker in the back. He was very courteous and thorough. Good representative for KIA. Thank you. More

Advisor was friendly and courteous. Went out of his way to help me with issue unrelated to appointment. He was very prompt and answered all of my questions. Everyone I saw was smiling. Went out of his way to help me with issue unrelated to appointment. He was very prompt and answered all of my questions. Everyone I saw was smiling. More