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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
883 Reviews
Call Service Center (512) 583-1900

883 Reviews of Kia of North Austin - Austin - Service Center

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January 18, 2024

Quick, easy, fair pricing. Respected me and sincerely thanked me for using their service department although I bought my Kia from another dealer More

by DIANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Thompson
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Jan 18, 2024 -

Kia of North Austin responded

Dianne, we're glad to know you had a positive experience with our service department at Kia of North Austin. We appreciate your business and look forward to serving any future needs!

January 18, 2024

Carlos made this experience so incredible, he truly went above and beyond to have my car ready in as little time as possible, he consulted with me , kept me updated, made an effort for me to understand the More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos A
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Jan 18, 2024 -

Kia of North Austin responded

It's fantastic to know that Carlos provided you with such an exceptional experience at Kia of North Austin, Sue. We're proud to have him on our team and we'll be sure to pass along your kind words! Thanks for taking the time to share your experience. We look forward to working with you again in the future!

January 17, 2024

Service completed quicker than expected. Providing Lyft rides to home/work and back again is so convenient More

by jfoley4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis service agent
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Jan 17, 2024 -

Kia of North Austin responded

We're glad to know that our service at Kia of North Austin exceeded your expectations and you found our Lyft rides convenient. We appreciate your five-star review and look forward to working with you again during your next visit!

January 12, 2024

I have always had a great experience with kia of North Austin. Service is always excellent. They always explain what my issues if any and get them done. More

by samlaln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jan 12, 2024 -

Kia of North Austin responded

We're glad to know you've consistently had great experiences with us at Kia of North Austin, Sam. Our team always aims to provide excellent service and clear communication about any issues. Thanks for your review! Let us know if we can assist with anything else down the road!

January 11, 2024

They gave us a great price on our car and the service associate was great (Carlos) More

by mom195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service
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Jan 11, 2024 -

Kia of North Austin responded

Congrats on the new car! We're glad Carlos was able to get you a great price on your new vehicle. We appreciate you taking the time to share you experience and look forward to seeing you again down the road!

January 09, 2024

The service personnel were courteous, friendly and professional. They answered all questions asked completely. The checkout was fast and friendly also. More

by estelleross4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
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Jan 10, 2024 -

Kia of North Austin responded

We're glad to know you had a positive experience with our service team at Kia of North Austin, Estelle! We strive for efficient and friendly customer interactions. Thanks for the great review!

January 08, 2024

Great service, courteous, informative ,use of video to inform customer of options of service , l will return for next service need. More

by maestraamable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 09, 2024 -

Kia of North Austin responded

We're delighted to know you had a great experience with our service team at Kia of North Austin. We appreciate your feedback and look forward to seeing you for your next service visit!

January 05, 2024

Fantastic service our Service Representative Zack S handled everything for us he was amazing and so informative Thank you More

by fivekidsls5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Schuller Service department
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Jan 05, 2024 -

Kia of North Austin responded

We're so glad to know that Zack provided you with fantastic service at Kia of North Austin! It's great to see your appreciation for his informative approach. Thank you for the review and we hope to serve you again in the future!

January 03, 2024

Always extremely courteous and professional. Purchased my vehicle here and will be returning for my next! More

by FLANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw, James Underwood
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Jan 04, 2024 -

Kia of North Austin responded

Congrats on the new car, Flanny! We're delighted to know you had a great experience with us at Kia of North Austin! We look forward to assisting you again when it's time for your next vehicle. Safe travels in your new ride until then!

December 28, 2023

He had me in and out and under the expected time. And kept me informed while my car was in the back. Everyone very friendly. More

by wilmah321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick, service department
Report | Print
Dec 28, 2023 -

Kia of North Austin responded

We're glad to know that your visit at Kia of North Austin was efficient and informative! Our team always aims for friendly service. Thanks for the positive feedback, we appreciate it!

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