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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
860 Reviews

860 Reviews of Kia of North Austin - Austin - Service Center

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August 17, 2022

Even though they aren’t terribly close, I only take my car to them because my local dealer, South Austin Kia, is terrible. North Austin Kia is professional and courteous, and I’m confident in their servi More

by Gasser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Bernal
Aug 17, 2022 -

Kia of North Austin responded

Hi, thank you for your great review. It is our pleasure here at Kia of North Austin to provide our customers with courteous and professional service. Our Service Team will always be here to assist with any future needs.

August 16, 2022

Manny Bernal, Brian Hall, and Daniel Epstein of Kia of North Austin are the greatest service people! They and the rest of the Kia of North Austin service department always take care of me and my car. The More

by CLARKRYANPATTERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Bernal, Brian Hall, Daniel Epstein, Eugene Penberg
Aug 17, 2022 -

Kia of North Austin responded

Thanks for the high rating. We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

August 16, 2022

I pop my hood and I notice oil was left on the bottom engine sheid More

by Bcole263
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Aug 17, 2022 -

Kia of North Austin responded

Hello, Thank you for bringing this to my attention. It is unfortunate to hear about the oil left on the engine shield and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. John Sheeks Johnsheeks@lithia.com

August 14, 2022

Kia North Austin is best dealership that we have ever dealt with. We have purchased 3 vehicles from them. Have always had excellent service. Daniel our service advisor always takes care of us promptly an More

by tjshipman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Aug 16, 2022 -

Kia of North Austin responded

Thank you for choosing and trusting Kia of North Austin with your automotive purchasing and servicing needs. Our Sales and Service Departments are always glad to assist you with prompt and knowledgeable interactions, allowing you to have excellent experiences. We look forward to seeing you again!

August 13, 2022

I found them to be professional with prompt service and knowledgeable employees who were polite and helpful. More

by JuJu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
Aug 15, 2022 -

Kia of North Austin responded

Thanks for the kind praises of our team here at Kia of North Austin. We are glad to read that you had professional, prompt, and helpful care during your visit. It would be our pleasure to assist you again.

August 11, 2022

Daniel Epstein is great and what he does and has amazing customer service skills. The service department doesn’t try to punch for work that’s unnecessary. More

by waltersadam01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Aug 12, 2022 -

Kia of North Austin responded

Thank you for your wonderful review. We at Kia of North Austin are thrilled to learn our Service Team ensured you enjoyed amazing customer service during your recent visit. Let us know if we can be of further assistance to you.

August 08, 2022

I have been a Kia customer for years and have always been completely satisfied with their service and the detail they give me every time I go More

by jchamberlain987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Chamberlain
Aug 09, 2022 -

Kia of North Austin responded

The team here at Kia of North Austin appreciates your five-star review. All of us are overjoyed to read that you have repeatedly had a positive experience working with our Service Team. We look forward to welcoming you back for any future needs.

August 07, 2022

Wonderful, professional service, we are always pleased with their work and how quickly repairs are done and maintenance. More

by sharla,jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Aug 08, 2022 -

Kia of North Austin responded

Thank you for your kind words, we appreciate it here at Kia of North Austin. It's reviews like yours that our Service Team strives for. Please don't hesitate to reach out if there's anything more we can do.

August 07, 2022

I found that this dealership was very complete and friendly and go beyond the customers satisfaction More

by Bat8567
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn chamberlin
Aug 08, 2022 -

Kia of North Austin responded

All of us at Kia of North Austin are thrilled to read that you had such a satisfying experience with our Service Department. Thank you for visiting us at Kia of North Austin and submitting your 5-star review.

August 05, 2022

My car was repaired on time very accommodating. Very friendly I bought my car at that dealership More

by Dolangregory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 07, 2022 -

Kia of North Austin responded

Thank you for choosing Kia of North Austin for your automotive repair. Our Service Team is thrilled to have had the pleasure of assisting you with accommodating and friendly interactions. Please do not hesitate to let us know if we can be of any further help.

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