Kia of Old Saybrook

I would like to say Istvan is a great person he cares about the customers an is very pleasant to work with thank you Karen Veilleux about the customers an is very pleasant to work with thank you Karen Veilleux More

The staff was very helpful and knowledgeable. Nico was awesome and very informative. I'm satisfied with my purchase. Nico was awesome and very informative. I'm satisfied with my purchase. More

Tje staff were very knowledgeable and informative. Nico P. Was super helpful and professional. I'm satisfied with my purchase. Nico P. Was super helpful and professional. I'm satisfied with my purchase. More

Thank you Natalie for listening to me and helping me find my first big purchase. I’m staying with Kia. my first big purchase. I’m staying with Kia. More

We just bought a 2023 Telluride and we absolutely love it! We worked with Lyndzi Coolbeth when we went to pick it up and she was amazing. She answered all our questions, and was very knowledgeable about it! We worked with Lyndzi Coolbeth when we went to pick it up and she was amazing. She answered all our questions, and was very knowledgeable about our car and the entire process! She worked around our schedules and even though it was later in the day she was patient and took the time to answer all our questions. More

This dealer is not to be trusted. They switched out the purchase order as we were sitting down to sign the papers. I did not realize there were a number of items not on the original w They switched out the purchase order as we were sitting down to sign the papers. I did not realize there were a number of items not on the original which included vin etching and paint paint protection. None of these items were done to my car. They rushed me through the signing and I later noticed they charged me that were not being even on the car. I had to have several phone conversations and later contacted my attorney. When they realized that was what I was doing they issued a check for Over$ 1,300. My sales person clearly needs additional training on the EV6 because there was a number of features and items of he was wrong about or did not know. They also promised me items after the sale was complete which they reneged on. Very poor customer service! Currently I have had to file a complaint with the better business bureau, the CT AG and KIA corporate. Overall a very poor experienced More

I had a great service visit as usual—Alex particularly helpful; whole team welcoming and pleasant. helpful; whole team welcoming and pleasant. More

Lyndzi Coolbeth was our saleswoman and she was outstanding!! A true professional with patience diligence and great communication to make the buying process so easy. She also took time to interact outstanding!! A true professional with patience diligence and great communication to make the buying process so easy. She also took time to interact and socialze with our special needs daughter on a very heart warming level. We will look for our next vehicle through her again! More

The dealership apparently has stock but will not sell without a $5000 markup. The sales associate said that managers have waived this in the past. The dealer was inflexible and cited market adjustments a without a $5000 markup. The sales associate said that managers have waived this in the past. The dealer was inflexible and cited market adjustments as the ground for charging above MSRP. Nothing was added to the value of the car. More

I just bought a car from here which I love. Miguel was assisting me and he was very helpful. He was very patient and understood everything about the car itself and helping me buy it Miguel was assisting me and he was very helpful. He was very patient and understood everything about the car itself and helping me buy it More