Kia of Orange Park

Avoid this dealership at ALL COSTS!!!! My 80 year old in-laws bought a car from these shiesters, with one of the MAIN SELLING POINTS being their famous 5 year, 100,000 mile BUMPER TO BUMPER warranty. 201 in-laws bought a car from these shiesters, with one of the MAIN SELLING POINTS being their famous 5 year, 100,000 mile BUMPER TO BUMPER warranty. 2015 Kia Soul, less than 5 years and only 18K mileage on the car. Their car needed a simple brake pad replacement. I called the dealership to ensure that it was covered under the warranty. The drone on the phone replied only service managers could discuss warranty terms, and pushed for my in-laws to go down there to discuss. I said it was a pretty straightforward question, also stating I did not want my in-laws driving a car with a brake pad scraping a rotor. The "service" rep said he would have a service manager call myself or my wife to answer it. THEY NEVER DID. My in-laws weren't able to wait for the supposed manager to call, as they needed their car, so they took it down to the dealership. There they were promptly told that their "bumper to bumper" warranty did not cover the brakes, and were charged $500 to fix them. 80 year olds, and they were rooked royally!!! STAY AWAY!!! More

Great first time experience This was my first time purchasing a car from a dealership and my experience was great. Mr. Darryl Carter was absolutely amazing and helpful. He was up This was my first time purchasing a car from a dealership and my experience was great. Mr. Darryl Carter was absolutely amazing and helpful. He was upfront about all the positives as well as any potential obstacles or hold ups. He’s way more down to Earth than I’ve heard most sale consultants are. I’d recommend Kia of Orange Park to anyone. If you go, ask for Mr. Darryl Carter! More

Darryl Carter Sr. Thank you Darryl for providing us with the utmost quality customer service in purchasing our new vehicle. You did awesome job. We appreciate you for Thank you Darryl for providing us with the utmost quality customer service in purchasing our new vehicle. You did awesome job. We appreciate you for being knowledgeable and precise in answering all of our questions. God Bless you... More

Darryl is a rock star!! We went into the dealership thinking we probably wouldn’t be able to get approved because we owe too much and credits not all that good. We probably e We went into the dealership thinking we probably wouldn’t be able to get approved because we owe too much and credits not all that good. We probably even had a bit of a down hearted attitude walking in but then Darryl came over and without smokes and mirrors or pretense of any kind he got us into a vehicle. Darryl is genuine and kind. The dealership is to the point and easy to understand. I’m very glad we decided to try even though we just knew it wasn’t going to work. Thank you Darryl and KIA for everything More

Sincerely Grateful for Darryl Carter There aren't enough words that I use to express the care and attention Darryl Carter provided during my recent vehicle purchase. He LISTENED to me, an There aren't enough words that I use to express the care and attention Darryl Carter provided during my recent vehicle purchase. He LISTENED to me, and left me feeling like he went beyond the call of duty with my deal! I received such welcoming reaction from staff members as well. I wish that I had to them sooner. Darryl thank you so much for making me feel understood and heard! May you be abundantly blessed! More

Awsome experience I was so nervous...i had wanted to trade my 2014 kia in for the past 3 years...but circumstances did not allow it. I went into the dealership expectin I was so nervous...i had wanted to trade my 2014 kia in for the past 3 years...but circumstances did not allow it. I went into the dealership expecting disappointment, and drove out in a 2020 Kia Soul, exactly what I wanted! Darryl and the staff at Kia have been wonderful throughout my whole experience. Very supporting an encouraging, and an understanding of the emotions that are entailed, with buying a new vehicle with not so perfect credit. Thanks again Darryl, to you and the whole staff at Orange Park Kia More

Great Customer Service Darryl Carter Sr. ,our salesman, made my wife and me feel welcomed and comfortable in our buying experience. Made sure I knew my options and got me in Darryl Carter Sr. ,our salesman, made my wife and me feel welcomed and comfortable in our buying experience. Made sure I knew my options and got me into a brand new Sorento that was perfect for what my family needed it for. Will definitely be a returning customer to the dealership. More

Special I had a very special request of keeping my payments at or below 400 a month. Frank worked hard to help me. He even understand about the fact that this I had a very special request of keeping my payments at or below 400 a month. Frank worked hard to help me. He even understand about the fact that this car was a family decision and i needed to call my mom. This was a very good experience for my first new car. More

First walk to the Telluride Frank Rizert was an absolute pleasure to work with along with the entire Orange Park Kia team. He was a very enthusiastic sales consultant, whose focu Frank Rizert was an absolute pleasure to work with along with the entire Orange Park Kia team. He was a very enthusiastic sales consultant, whose focus, from our first walk direct to the Telluride, was to listen to us and of course, to have us leave in a Kia. His professionalism and positive attitude had a couple who only stopped by to look, leave in a 2020 Telluride!!!! Very customer service oriented dealership providing a stress free environment and experience.... definitely ask for Frank and Thanks to all!! More

Feels like family! We had an amazing experience buying out our lease with Darryl Carter. Every step of the process was clearly explained and we were made to feel very re We had an amazing experience buying out our lease with Darryl Carter. Every step of the process was clearly explained and we were made to feel very reassured in our decision. We have been servicing our vehicle at this dealership for about 3 years and will definitely continue, and when it’s time for us to get that Telluride KIA of Orange Park will be our #1 choice! More