Kia of Orange Park

Clyde Mamuscia was great. He answered all of my questions, got my monthly payments at the amount I didn't want to exceed, looked at several vehicles,took me on a test drive, took my 10 year old Kia questions, got my monthly payments at the amount I didn't want to exceed, looked at several vehicles,took me on a test drive, took my 10 year old Kia Sportage as a trade-in, and got me out the door in a very reasonable period of time (all during a constant rainfall). More

I had a great experience with my salesman, Teddy. He was professional, efficient and he got me the best price on the car I wanted! I would tell everyone to go there if they are looking for a car. professional, efficient and he got me the best price on the car I wanted! I would tell everyone to go there if they are looking for a car. More

I had a very good experience with Ted my salesman. He is very professional and the paper work was explained by him so that I had no questions He was able to get me the best price for my car with a payment very professional and the paper work was explained by him so that I had no questions He was able to get me the best price for my car with a payment I could afford. The car was beautiful and is great on gas. I chose a Forte. I recommend everyone needing a vehicle to go to KIA of Orange Park and ask for Ted Quinones. Also service after the sale was good too. More

My fiance' and I have nothing but great things to say about our experience! Everything from the test drive to driving away in our new 2013 Kia Soul was wonderful! I would recommend this dealer to anyone. about our experience! Everything from the test drive to driving away in our new 2013 Kia Soul was wonderful! I would recommend this dealer to anyone.. More

My fiance and I decided we needed a new car. I had heard great things about KIA of OP. We left the lot in a brand new Forte. 2 weeks later the financing company called to verify my employment. In the meanti great things about KIA of OP. We left the lot in a brand new Forte. 2 weeks later the financing company called to verify my employment. In the meantime, my hours decreased (which I had no idea that was going to happen) We were told we then had insufficient income, and that if we didn't have another person to co-sign that we needed to return the car. So, we returned the car. My trade in vehicle had been left in the back parking lot with the windows down for 2 weeks, and a tropical storm had came through. I now have mildew in my vehicle, that was not there before. The floors were soaked, and the seats. The seatbelts that my children use have mildew all over them. I called to complain, bc I had not been informed of the situation before we left. The guy's response was "I was under the impression that it was dry, sorry I didn't tell you" He did tell me we could bring it back for a detail. I still am waiting for my title to my car, even though its been 2 weeks since I picked up the car. Also, when calling about my title, I asked to speak to a manager because the sales guy informed me that he does not check his voicemail. I complained to the "manager" about the mildew, to which he replied "the windows wouldn't go up, that's why they were left down" I told him that was a lie because the windows went up and down prior, and after. He then proceeded to hang up on me. More

Kia of Orange Park's service gets worse and worse everytime I visit. I have been 4 times this year and each time i've had to wait 15-20 minutes before someone will ask me what I need done, even when everytime I visit. I have been 4 times this year and each time i've had to wait 15-20 minutes before someone will ask me what I need done, even when I have a scheduled appointment! They are rude and not even eager to help get your car problems fixed. My last experience I had a screw in my tire. They didn't even look at it they just told me I needed to call the tire manufacturer to check if I had road hazard insurance and then they sent me on my way. Another time I went because it seemed like oil was burning, they checked everything (I had to pay $98 too) and said everything was fine, a week later I had a blown head gasket. After this last experience I will never go back there, horrible customer service. More

Worst experiance ever, they are rude, and unwilling to make a customer happy. Sold us a brand new car with scratches and would never repair them. Then our 2011 Kia Soul started making a noise and they hav make a customer happy. Sold us a brand new car with scratches and would never repair them. Then our 2011 Kia Soul started making a noise and they have had it in the repair shop for 32 days and counting. Would never suggest this dealership even to my worst enemy. More

After some research my wife and I decided to test drive the Kia Optima. Our salesman Matt helped us with the test drive and telling us about the different models and options. The whole thing was a no press the Kia Optima. Our salesman Matt helped us with the test drive and telling us about the different models and options. The whole thing was a no pressure atmosphere and we got the car that we liked for the price that we wanted. It was a good and easy experience for us and I will recommend this dealership and Matt to everyone. Ross More

My fiance and I recently moved from Cleveland, Ohio to Jacksonville, Fl and we were in desperate need to get rid of our 2000 Explorer. Kia of Orange Park had no issue with the miles, salt and rust damage, Jacksonville, Fl and we were in desperate need to get rid of our 2000 Explorer. Kia of Orange Park had no issue with the miles, salt and rust damage, or the failing transmission. We were offered a very fair trade in value and we were placed into a 2011 Kia Forte. We could not be happier with our purchase. Steven was our sales representative and he was courteous, attentive, and incredibly informative. Rick in financing was also very friendly and made the normally boring process, a rather quick and painless one. We were able to drive off the lot the same day and we could not be happier with our purchase. If you decide on a Kia, go to Kia of Orange Park. If you have a trade in that is less than desireable, go to Kia. If you have less than stellar credit, again.... choose Kia of Orange Park. And finally, please go see Steven!! You will not be disappointed. More

The entire experience was wonderful. We were greeted promptly and everyone was very respectful of our time. Mason made a great suggestion for an upgrade to a new car with a comparable payment to the promptly and everyone was very respectful of our time. Mason made a great suggestion for an upgrade to a new car with a comparable payment to the used car we were looking at. My daughter is completely thrilled with her first vehicle. Thank you, More