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Kia of Port Charlotte

Port Charlotte, FL

4.6
4,243 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,243 reviews

April 10, 2023

People were nice, & dog friendly being I was traveling with mine. The wait not long. More

by Msfisational
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casandra Penland
Apr 29, 2023 -

Kia of Port Charlotte responded

We appreciate your five star review!

Apr 30, 2023 -

Msfisational responded

Your service was five star, your facility is great, good environment didn't mind waiting.

April 10, 2023

Very pleased with the salesman. He explained all aspects of the vehicle to me and assired me they would be there in the future for me. More

by herbgerimusic1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Bruer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Steve in sales. We hope you enjoy your new Kia!

April 10, 2023

The service representative was very helpful and thoroughly explained what they recommended I should have done. The service was completed in a timely manner. More

by Lorieskinner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our service department!

April 09, 2023

I have always been pleased with port Charlotte Kia service because of the ease to get an appointment friendliness of staff and professionalism of mechanics More

by kayrack0326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casandra Penland
Apr 29, 2023 -

Kia of Port Charlotte responded

Thank you for your great review! We look forward to seeing you again.

April 09, 2023

Very difficult getting an appointment whether by calling or making it online. Took me two weeks by phone and three attempts online. Had to finally reach out to someone I knew at the dealership for them to g More

by MONIQUEKHOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2023 -

Kia of Port Charlotte responded

Thank you for your feedback regarding appointment scheduling. We understand this has been frustrating for you and we have taken several steps to remedy this issue and we look forward to providing a better experience for you. Thank you for your continued business!

April 09, 2023

The wait time was horrible, I get there only tho have them say they cannot find my appointment. The clerk was not accommodating, I have a warranty where my oil change is included. The woman said she had More

by Shanice Clayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It was a Hispanic woman
April 08, 2023

Very clean and nice real friendly and knowledgeable, Duda good job getting me in and out when they said it would be done Thanks for the good service More

by RONHE2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Chadwell, Eric Boone
Apr 28, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your five star review regarding our service department!

April 08, 2023

They took 3 hours for an oil change and tire rotation. I was told it would take 1 1/2 hours and they never came and got me when it was done and the lady tried to blame me when I questioned her about it. W More

by Brianjtroy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Goal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Brianjtroy123 responded

They took 3 hours for an oil change and tire rotation. I was told it would take 1 1/2 hours and they never came and got me when it was done and the lady tried to blame me when I questioned her about it. When I talked to the manager he did nothing it was the worst service I’ve ever received

April 08, 2023

My sales consultant Ted was great and very knowledgeable about the product, and this dealership is first class . More

by GANDKSCARLETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy Castelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Kia of Port Charlotte responded

We appreciate you sharing your positive experience with Teddy in sales as well as sharing your positive comments regarding our dealership. Thanks for choosing us!

April 07, 2023

Love this place. From Lenny to Bill Shallow to Steven in service. Always been tge best. Everyone is friendly, professional and willing to see you get the best servi More

by TDJOHNSON27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Shallow
Apr 28, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your great experience with our team! We look forward to seeing you again.

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