Teddy Castelo

Marshal made the finance experience amazingly simple and pain free. He explained all features and plans with benefits. I never felt rushed once! Ted my salesmen went above and beyond with a “fun” situation pain free. He explained all features and plans with benefits. I never felt rushed once! Ted my salesmen went above and beyond with a “fun” situation but we were able to get to where we needed to be and I am happy with my vehicle and the experience. They were both amazing at their craft and are true representations of this dealership. i will be recommending people see these two gentlemen! More

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Process was smooth and easy. Salesman was a good guy and treated my daughter with respect. Stand up guy and great team from start to finish. Will be back! Salesman was a good guy and treated my daughter with respect. Stand up guy and great team from start to finish. Will be back! More

by charlie90 Verified Customer Verified Customer

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I had an outstanding experience from the moment I arrived. The staff greeted me warmly before I even reached the door, immediately creating a welcoming and professional atmosphere. Throughout my visi arrived. The staff greeted me warmly before I even reached the door, immediately creating a welcoming and professional atmosphere. Throughout my visit, they were attentive, courteous, and genuinely committed to ensuring all of my needs were met. What truly stood out was their professionalism and depth of knowledge. Every question I had was handled with care and confidence. On the rare occasion that an answer was not immediately available, the staff took the initiative to follow up promptly and provided accurate, well-informed responses without delay. It is clear that customer service is a top priority here. The level of attention, respect, and dedication demonstrated by the entire team made my experience exceptional. I would highly recommend this business to anyone looking for reliable service and a welcoming environment. Thank you Annerys for your support and encouragement. Thank you KIA of Port Charlotte! More

by J.Potter8823 Verified Customer Verified Customer

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It was an excellent car buying experience! Our salesman Ted was superb! Thank you! Everything about the process was fantastic! Highly recommend! Our salesman Ted was superb! Thank you! Everything about the process was fantastic! Highly recommend! More

by cynthiasrq Verified Customer Verified Customer

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I had a great experience at this dealership! I love my new car a kia sorento I love my new car a kia sorento More

by asimonton1 Verified Customer Verified Customer

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Ted was great, two car Day! ! Thank you Kia of Port Charlotte. Philly all Day!! ! Thank you Kia of Port Charlotte. Philly all Day!! More

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Great customer service and support, Teddy was a pleasure to work with. Explained the whole process. to work with. Explained the whole process. More

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This was my first experience buying a car and it was fantastic, Ted was my dealer and Daniel was my finance personnel they both were very respectful and very good at explaining everything. i highly reco fantastic, Ted was my dealer and Daniel was my finance personnel they both were very respectful and very good at explaining everything. i highly recommend going to Kia of Port Charlotte if you’re looking for a good car and amazing service. More

by Eubankcierra3 Verified Customer Verified Customer

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Myself and wife went in to trade our 2023 sorento sx for the 2026 carnival. I was told trade or lease. I said either. They came back and told us to surrender the sorento to Kia I wasn’t told how that works. the 2026 carnival. I was told trade or lease. I said either. They came back and told us to surrender the sorento to Kia I wasn’t told how that works. We thought we’re just leasing was fine by us. Then after two weeks I was getting numerous calls. I spoke to the finance department for Kia they ask me where’s the car I told its at the dealership. The dealership never call the finance department that they had the car for 3 months. The finance department told me there going to auction off the car and if there is a balance of he value I was liable for it. The dealership team never explained how that works. There were just wanted to get the sale and screw us over. I will never purchase a car for them. More

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Great staff everyone was super friendly and welcoming and helped me find my car easily and efficiently. helped me find my car easily and efficiently. More

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