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Kia of Port Charlotte

Port Charlotte, FL

4.6
4,241 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,241 reviews

March 12, 2023

Horrible the worst experience I've ever had. I had an appointment at 2:00 p.m. and they held my car till 6:45 they didn't get my car in to service until I made a complaint around 4:30. Service s More

by vowellsandra19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Goal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Kia of Port Charlotte responded

Please accept our apology for not meeting expectations during your recent service visit. Your comments are taken seriously by our Service Manager and we have addressed our staff. We look forward to providing better service upon your next visit.

March 12, 2023

Very knowledgeable and professional. The staff met our requests and created a pleasant buying experience. More

by JEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youssef Issa
Mar 21, 2023 -

Kia of Port Charlotte responded

Thank you for your positive review! We are glad to know you enjoyed your experience here at our dealership and hope to see you again!

March 10, 2023

I was not looking to buy a Kia and was only browsing. Steve worked with me and was very knowledgeable. Sam helped me with the paperwork and purchase process They worked with me and I purchased a new Sore More

by JUSTINSBRAVES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Bruer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Gomez
Mar 21, 2023 -

Kia of Port Charlotte responded

Thank you for your five star review! We are so happy to know you had a such a good experience with Steve and Sam here. We hope you enjoy your new vehicle and hope to see you again for any future care needed on your Sorento!

March 10, 2023

While Eric was out sick, Danielle jumped in and did a great job. I am not a coffee drinker. Therefore, a complimentary tea option would be nice. Gary Wilcoxon did a great job as well. More

by HERMANNSCHALLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Wagner
Mar 21, 2023 -

Kia of Port Charlotte responded

Thank you for your positive review! We hope to see you again in the future!

March 10, 2023

Youseff was extremely helpful and certainly patient. No high pressure to sell just extremely knowledgeable and feeds you info to help mold your decision. Never balked at having to walk back and grab yet More

by jack.sherman1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youssef Issa
Mar 21, 2023 -

Kia of Port Charlotte responded

We appreciate your five star review! We are so glad to know you had such a great experience with Youseff. We hope to see you again for any future care needed on your vehicle!

March 09, 2023

Everyone was very helpful during the transaction, after that, when I called for some finance questions I had a problem reaching the finance person. left message did not get a return call had to keep callin More

by nancyedelstein8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrialys Estevez
Mar 30, 2023 -

Kia of Port Charlotte responded

Thank you for your feedback and please accept our apologies for being hard to reach after the sale. Our finance manager has been made aware of your review. Thank you for purchasing with us!

March 09, 2023

Very friendly sales staff. Well maintained sales area. Good selection of vehicles. Facility appears well organized including the service area. More

by mddlpoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy Castelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Kia of Port Charlotte responded

Thank you for leaving such a positive review! We strive to make sure we continue to have a well presentable facility and appreciate your outlook on that. We hope to see you again in the future!

March 09, 2023

The experience was very easy and everyone was very knowledgeable on the process of getting a car More

by bd.tmaynard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Jason
Mar 21, 2023 -

Kia of Port Charlotte responded

Thank you for your five star review! We are glad to know you had such a good experience here at our dealership. We hope to see you again!

March 08, 2023

Chris J was AWESOME to work with! ! Kia PC Dealership was great!! Love my New Sportage!! More

by paulao1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
Mar 21, 2023 -

Kia of Port Charlotte responded

Thank you so much for your five star review! We are glad to know you had such a great experience with Chris and hope you enjoy your brand new Sportage!

March 08, 2023

It took an hour to get an oil change which seemed long. Otherwise everything was good More

by Susan0115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your feedback. We are doing everything we can to improve our wait times and look forward to providing faster service upon your next visit.

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