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Kia of Port Charlotte

Port Charlotte, FL

4.6
4,240 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,240 reviews

March 03, 2023

Had an appt at 2pm for an oil change. Was told it would be 45 to 90 minutes due to many cars being serviced that day. Waited 2hrs 45 min. At 4:40pm I told service rep I needed my car f More

by jlallen87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your feedback. We do understand your frustration regarding wait time and we have since improved our scheduling and increased staff to better serve our customers, and look forward to providing a five star experience upon your next visit.

March 03, 2023

Very clean, spacious showroom. Someone greats you before you get to the door. Very nice selection of inventory. More

by WCBIGGS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrialys Estevez
Mar 21, 2023 -

Kia of Port Charlotte responded

Thank you for taking the time to leave your positive review regarding your recent car buying experience. We appreciate you choosing us for the purchase of your new Kia and hope to see you again.

March 03, 2023

Patrick early did a great job from start to finish…we felt confident in his abilities to provide us with the proper direction in putting us in the right vehicle! More

by rickbmarvin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Patrick Early
Mar 21, 2023 -

Kia of Port Charlotte responded

Thank you for your positive review. We are glad you had such a great experience with Patrick and hope to see you again!

March 03, 2023

Had to reschedule appointment because all the work on the 1st appointment was not done correctly (Kia recall) and brakes discs were back ordered/not properly order. At our 2nd appointment, they performed the More

by carona56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Goal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your feedback regarding your recent service visit. We apologize for any circumstances that led to a second visit to remedy your issue. Prices are also reflective of current costs and we do our best to be fair in that regard. Your comments have been passed along to our service manager and as an important customer of ours we hope we have the opportunity to do whatever it takes to retain your business.

March 02, 2023

Was going to go to Hyundai because of my troubles with my 2017 Forte, but glad I stopped in. Was treated well by you entire staff. More

by Jmi2571
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Troncone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Kia of Port Charlotte responded

We are glad to hear who were treated well by our staff and happy to hear you upgraded into a new Kia. Thank you for choosing us and for taking the time to leave a positive review. Enjoy and let us know if we can do anything else for you.

March 02, 2023

Go out of there way to make you feel like you are there only customer More

by MOMPEARSALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon, Vivian Molinero, Michael Steitz
Mar 20, 2023 -

Kia of Port Charlotte responded

Thank you for your five star review regarding your experience with her service team. We appreciate you choosing us and look forward to seeing you again!

March 02, 2023

Appointments shouldn’t be scheduled if things are ran under a first come first serve basis More

by disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Steitz
Mar 21, 2023 -

Kia of Port Charlotte responded

Please accept our apologies regarding the timing of your recent appointment with us. We have since modified our scheduler and increased staff to better serve our customers in our busy service drive. We look forward to providing a better experience upon a future visit.

March 02, 2023

Our sales person was great. Very knowledgeable, pleasant, respectful .The finance department was easy and very pleasant finance representative. More

by Marsha
Recommend Dealer
Yes
Employees Worked With
Darren Jason
Mar 20, 2023 -

Kia of Port Charlotte responded

Thank you Marsha for sharing your five star experience with Darren in sales. We're glad to hear it all worked out well for you and we hope that we have the opportunity to see you again!

March 02, 2023

The staff is very friendly very helpful the establishment is very clean very efficient and your service area is also very clean and in all the technology I am happy to say I love my Kia teleride 😁 More

by gooch216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank the sales person I bought my KAI from . Frank was very helpful very knowledgeable about the car appointment on every accessory and explain how everything worked and you have a good employee there., Michael Steitz
Mar 21, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with us. We are glad to hear you enjoy our staff and facility as well as your Telluride! We appreciate you choosing us and look forward to seeing you again.

March 02, 2023

Mike is a very personable and professional employee. It is always a pleasure to work with him! More

by jjbittner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo, Chris Johnston, Michael Steitz
Mar 20, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your positive comments and five star rating. We are glad to hear you've had a pleasant experience with our staff and we look forward to seeing you again!

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