Kia of Port Charlotte

Not pleased with service dept,feel they miss diagnosed problem with vibration at certain speeds problem with vibration at certain speeds More

I had the most enjoyable car buying experience recently at Kia of port charlotte. Frank and Adrialys are an asset to your company! They provided me with all the proper information, and informed me about th at Kia of port charlotte. Frank and Adrialys are an asset to your company! They provided me with all the proper information, and informed me about things I would have never thought to even ask. Even being kept late due to our purchase they both did it with smiles on there faces. If I were asked whether or not I would do business with Kia of PC again, my response would be only if it was guaranteed Frank and Adrialys would be over seeing everything!!! More

Very friendly service personnel and clean. ..they quoted a hour and a half for a oil change and even check the recalls of my list!! Kudos!!! ..they quoted a hour and a half for a oil change and even check the recalls of my list!! Kudos!!! More

Nearly three hours for an oil change? Was told 60-90minutes on the phone when I made the appointment. Cool. Arrived at on time (3:15pm) and told 90mins - 2 hours. Pointed to my 6 and Was told 60-90minutes on the phone when I made the appointment. Cool. Arrived at on time (3:15pm) and told 90mins - 2 hours. Pointed to my 6 and 7 year olds and asked them to try to get me out in 2 hrs. Dinner, bed time routine, etc. 2 hrs later I checked status and Stephen was honest enough to say my car hadn’t even been brought in yet. My service “advisor”, (Rachel?) never introduced herself. I know some car repairs take longer than expected, etc., I get it. No problem. But nearly three hours for an oil change? Especially with young children? Why should people make an appointment, show up on time and then sit for two hours and not have the car touched. Is this the best you can do KIAPC? (Update: I was in such a rush to go, I didn’t notice until the next morning I was overcharged for this service. How does that happen? More

Steve Bruer is an outstanding salesperson! He was extremely knowledgeable, listened to our needs and was not pushy at all. We highly recommend this dealership (there's another one much close He was extremely knowledgeable, listened to our needs and was not pushy at all. We highly recommend this dealership (there's another one much closer to us but we choose to travel for this type of customer service!). Love our KIA! Thanks Steve!!! More

Amazing ! !! Steven the service advisor took care of everything!! They even vacuumed and washed my vehicle. I will definitely be back !! !! Steven the service advisor took care of everything!! They even vacuumed and washed my vehicle. I will definitely be back !! More

All the people helping were great! Excellent service! I love mY new car. Pamela T Excellent service! I love mY new car. Pamela T More

For the past 6 years we have shopped here. I can't say enough about the dealership and how wonderful all the salesman are. Especially Damien and his son Sebastian. My husband and I were saying I can't say enough about the dealership and how wonderful all the salesman are. Especially Damien and his son Sebastian. My husband and I were saying yesterday that it's such a warm wonderful dealership. They always have worked with us and make it a pretty darn fun process. We are customers for life. Last time we were in we leased brand new Kia Seltos and I absolutely love it! Thank you Kia! More

Best sales experience in over 40 years. Zero pressure. Zero “Gamesmanship” through the entire process. This following another Kia dealer earlier in the day telling me I couldn’t test drive Zero pressure. Zero “Gamesmanship” through the entire process. This following another Kia dealer earlier in the day telling me I couldn’t test drive their car unless I wanted to buy it! Glad that happened as it lead me to Port Charlotte and Tim Lawhorn in Sales! More

This dealership is great, very friendly they listen to you as to what vehicle you’re looking for, and help to locate it. No pressure tactics. you as to what vehicle you’re looking for, and help to locate it. No pressure tactics. More