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Kia of Port Charlotte

Port Charlotte, FL

4.6
4,272 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,272 reviews

February 10, 2023

The dealership was immaculate and updated. Plenty of inventory here. Our salesman, Stephen Bruer went above and beyond with excellent customer service. He knew his product thoroughly. He hel More

by franederico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Bruer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Kia of Port Charlotte responded

Thank you for taking the time to write your positive review. We are so glad to hear you had a great experience with Steven. Thank you for choosing us and enjoy your new Kia!

February 10, 2023

I was very pleased with the service and the attitude of everyone involved with purchase of our vehicle. Will definitely send people your way in the future!!! Thanks a bunch More

by dons0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Onyemaechi
Feb 22, 2023 -

Kia of Port Charlotte responded

Thank you for taking the time to leave your five star review regarding your sales visit. We are glad to hear you had a great experience. We appreciate choosing us and please let us know if there's anything else we can do for you.

February 10, 2023

Dealer charges useless add-ons that they will not remove. They also have dealer mark ups as well. The advertised price online is not what you will pay. They have “Sellurides” that have been on the lot f More

by Mike H
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Steve Bruer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Troncone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Kia of Port Charlotte responded

Thank you for providing your honest feedback regarding your recent sales visit. In regards to our essentials package, a majority of our customers see value in this as there are several features that protect your investment and increase the quality of ownership. All of our fees and taxes are disclosed on our disclaimer on each vehicle online. Every dealer you will run into has added cost outside of the MSRP price. We are transparent about ours. Kia of Port Charlotte offers some of the best pricing you will see on new Kias in this area and we apologize if we were unable to meet your expectations in this regard. We always try to make deals happen for customers. We do appreciate you working with us and are happy to help with anything you need in the future.

Feb 23, 2023 -

Mike H responded

If you are transparent, how come you advertise MSRP prices online? Wouldn’t transparency imply that you advertise the price you will charge? Nobody finds value in your add-ons. Other dealers regularly runs advertisements stating they dot have dealer installed add-ons because people hate them so much. Example: Nobody should pay 100s of dollars for an $8 bottle of rainex. Industrial (which only last 3 months longer) or not the product is over priced just like all the rest.

February 09, 2023

I Waited 3 hours for an oil change and had to drive an hour each way to get there. A 5 hour day for an oil change. More

by Delodrini
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Goal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Kia of Port Charlotte responded

Thank you for taking the time to share your feedback regarding your service visit. We understand it's frustrating to wait that long for an oil change and apologize for the inconvenience. We are actively hiring due to our high volume of customers so that we can better serve you. We look forward to the opportunity to provide five star service upon your next visit.

February 08, 2023

Setting up appointment was easy. Quickly answered phone call and took information and made appt for two days later. Everyone at dealership was courteous and professional. Warranty More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero, Michael Steitz
Feb 21, 2023 -

Kia of Port Charlotte responded

Thank you for taking the time to leave a review about your pleasant experience with our service staff. We appreciate you choosing us and we hope to see you again.

February 08, 2023

TIM LAWHORN IS THE BEST SALESMAN THAT I SEE IN THE CAR BUSINES,HE HELP ME IN ALL THE PROSES TO BUY THE CAR ON THE BEST PRISE AND ADRIALYS ESTEVEZ ON THE FINANCE ,I REALLY APPRECIATE ALL THE HELP More

by Rene6270
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrialys Estevez, Timothy Lawhorn
Feb 22, 2023 -

Kia of Port Charlotte responded

Thank you for taking the time to leave your five star review. Tim and Adrialys are a great team and it sounds like they put together a good deal for you. We appreciate you choosing us and hope you enjoy your new Kia! Please let us know if there's anything else we can do for you.

February 08, 2023

Our salesman Ted was excellent, knowledgeable and very nice. Finance manager Nole was exceptional also. He went over all the details very thoroughly. Very nice man. More

by Holmes864
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy Castelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Kia of Port Charlotte responded

We appreciate your five star rating and positive comments regarding your experience with Ted and Noel. We are glad to hear it all worked out well for you and hope you enjoy your vehicle.

February 08, 2023

Very clean organized and attrative. The staff seems efficient and professional. Good job! There were no surprises More

by PORSCHE1434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Feb 22, 2023 -

Kia of Port Charlotte responded

Thank you for your positive comments regarding our facility and staff. We appreciate you choosing us for your auto service needs and look forward to seeing you again.

February 08, 2023

The dealership is very friendly & accommodating. We had our car serviced and while waiting we liked at other cars with a very friendly agent. More

by RALACASSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
Feb 21, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our service department. We appreciate you taking the time to leave your five star review and we look forward to seeing you upon your next visit.

February 08, 2023

Took in to check tire said fine a nail in it size of dime, now have to take again to see if they can do it right More

by AURORARAMIREZ730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Reinhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Steitz
Feb 21, 2023 -

Kia of Port Charlotte responded

Thank you for your feedback. We apologize for falling short of expectations during your recent service visit. Please know your comments are taking seriously and have been passed along to our service manager to address with our team. We look forward to the opportunity to provide far better service upon your next visit.

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