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Kia of Port Charlotte

Port Charlotte, FL

4.6
4,272 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,272 reviews

February 06, 2023

Nice and professional service advisor. Made my experience seamless and easy . Best experience with car troubles. More

by tierra.lacey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Feb 06, 2023 -

tierra.lacey1 responded

Thank you !

February 06, 2023

Always fast and friendly service. Service is complete at time stated. Comfortable waiting area and lots of place to use smart devices More

by rosecherrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Kia of Port Charlotte responded

We appreciate you taking the time to leave a positive review regarding your experience with our Service team. Thank you for choosing us and we look forward to seeing you again!

February 06, 2023

They have always provided me with excellent service and pricing. Professional and personal service is one of their hallmarks. More

by Staceycrews1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin in Sales
Feb 17, 2023 -

Kia of Port Charlotte responded

We appreciate your five star review and positive comments regarding your service visit. Thank you for choosing us. We look forward to seeing you again.

February 06, 2023

The salesman and the guy who wrote up my paperwork was extremely helpful and fun! They both were amazing and I’m very pleased with their service!!!! Definitely recommend More

by Subwayswfl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austen Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Gomez
Feb 17, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our sales team. We appreciate your positive comments and for choosing us for the purchase of your new Kia. Please let us know if there is anything else we can do for you.

February 05, 2023

Everyone I met was very knowledgeable and professional. Love my new Telluride. Overall , a great experience. More

by Linda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage, Adrialys, Youssef Issa
Feb 15, 2023 -

Kia of Port Charlotte responded

Thank you Linda for your five star review and for choosing us for the purchase of your new Telluride. We hope you enjoy your vehicle!

February 04, 2023

Very impressive facility. The service was good but an hour and a half seems a little long for an oil change. Otherwise all good. The service attendant was very knowledgeable a More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Feb 13, 2023 -

Kia of Port Charlotte responded

Thank you Paul for sharing your positive experience with our Service Department. We do realize there is a bit of a wait for oil changes and we are working diligently on improving wait time. We look forward to providing a five star experience for you upon your next visit.

February 04, 2023

Takes too much time to settle and sign contract. staff late for closing. Was inconsiderste. More

by CMCRD76
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Bruer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Kia of Port Charlotte responded

Thank you for your feedback, as it helps us improve where we can. We do apologize for any inconvenience regarding your sales visit. We appreciate you working with us and hope you enjoy your Kia. Please let us know if we can do anything else for you.

February 04, 2023

Sales department good but service department has a lot to be desired in my opinion More

by bctlite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Narana Johnson
Feb 13, 2023 -

Kia of Port Charlotte responded

Thank you for your feedback. We appreciate you choosing us for sales as well as service. In regards to your experience with Service, we have been in the process of making several improvements since the beginning of the year and look forward to providing you with an exceptional experience upon your next visit!

February 04, 2023

Service department was easy to work with. Friendly and attentive. Suggested other services but was not pushy. More

by gritzahoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service team. We appreciate you choosing us and look forward to seeing you again!

February 04, 2023

It a beautiful service area i had scheduled an appointment for a oil change and ha o wait 3.5 hours. Poor poor management will not be returning to this Kia dealership More

by nanavaccao
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know her name
Feb 12, 2023 -

Kia of Port Charlotte responded

Thank you for providing your feedback. We do understand that it was frustrating to wait for your oil change. Of course we never like to lose a good customer, and we'd appreciate the opportunity to earn back your business. As we do not have details here through your review, we'd like to know more. Please call 941-249-6272 to discuss.

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