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Kia of Port Charlotte

Port Charlotte, FL

4.6
4,268 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,268 reviews

January 29, 2023

Everyone makes you feel welcome and very honest. Very easy to deal with and no gimmicks and no pressure. You really do pick out the car you want and no trying to sell you something else More

by myracooley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Early
Feb 08, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our sales team. We are glad to hear all went well for you and hope you enjoy your new Kia.

Feb 08, 2023 -

myracooley responded

Love my car

January 29, 2023

Always have. Pleasant experience! Rachel is an excellent advisor and does a wonderful job explaining everything! More

by missy.rogersrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Kia of Port Charlotte responded

We appreciate you sharing your five star experience with Rachel in Service. Thank you for choosing us and we look forward to seeing you again!

January 29, 2023

Staff was helpful in assisting me in finding the perfect vehicle for my lifestyle and budget More

by chellsib96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Gomez
Feb 09, 2023 -

Kia of Port Charlotte responded

We appreciate you taking the time to leave your five star review! We're glad to hear you found the perfect vehicle for you. Thank you for choosing us, and please let us know if there's anything we can do to make your ownership experience better!

January 29, 2023

Pleasent experience for us If we need another car we will definitely come to KIA More

by Suzannebell7901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Bruer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Kia of Port Charlotte responded

Thank you for your positive feedback. We are glad to hear you had a pleasant experience and we look forward to seeing you again when you're ready for service or purchase of your next vehicle.

January 29, 2023

They are professional and welcoming. Everyone is kind and friendly. They service department is prompt and personable. Nice place to take my vehicles for mentanence. More

by SCORPIORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Feb 09, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our service department and for trusting us with the care of your vehicle. We look forward to seeing you again upon a future visit!

January 29, 2023

Grease like dirt on drivers seat and steering wheel. Told NO car wash. . . They put it through the car wash machine. Sun roof was partially open. I called to verify my tire could be repaired. Person More

by BLUFOX45EC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Reinhardt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Kia of Port Charlotte responded

Thank you for your feedback regarding your service visit. We understand that these miscommunications are frustrating and apologize for falling short of expectations. Your comments are taken seriously and have been passed along to our Service Manager to address. We hope to have the opportunity to turn your negative experience into a positive upon a future visit.

Feb 10, 2023 -

BLUFOX45EC responded

As instructed I called Tuesday to verify the tire ordered was in. Had to leave a message. No call back so I went to Tire Choice in NP, They ordered the tire for me. Called the next morning to let me know it was in. I could stop by anytime. I was “in and out” in 20 minutes and for $365. NOT $407 +++ Eric Clapp

January 29, 2023

Kyle was fantastic! Would definitely recommend him to others! He was so easy to deal with, he had a great personality, was not pushy or demanding! Definitely made the ex More

by ncarter7780
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Finney
Feb 09, 2023 -

Kia of Port Charlotte responded

We appreciate you sharing your positive experience with Kyle in sales! We're glad to hear your buying process went smoothly. Thank you for choosing us for the purchase of your new Kia and please let us know if there's anything else we can do to make your ownership experience great.

January 29, 2023

Thank you for making the whole car buying experience so easy. We highly recommend your dealership to our friends. More

by donnacoto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Kia of Port Charlotte responded

Thank you for your positive comments and 5 star rating! We are glad to hear you had a stress-free experience and appreciate you recommending us. We hope to see you again, whether it be for sales or service!

January 28, 2023

Rachel Lastrina is awesome, super friendly and responsive to what I need. Very happy with her care More

by kab821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with Rachel in Service. We're so glad to hear you were treated well and look forward to seeing you again upon a future visit!

January 28, 2023

Couldn’t be happier with the outcome from Kia of Port Charlotte. Without going into detail we had a huge issue with our first purchase from here earlier this month. CJ, the Customer Service Manager reach More

by joshua.huckeby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Bolt
Feb 06, 2023 -

Kia of Port Charlotte responded

Joshua, we are so glad to hear all worked out with the whole situation and we appreciate you working with us to find a solution. Thank you for the positive review and we look forward to working with you again.

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