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Kia of Port Charlotte

Port Charlotte, FL

4.6
4,254 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,254 reviews

January 21, 2023

It was a lot easier than I thought and helped me fine the right car. More

by deeleeruf
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Finney
Jan 25, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your hassle-free experience with us and for choosing us for the purchase of your vehicle. We hope you enjoy!

January 20, 2023

They were very professional and not pushy. All the staff we met were very courteous. Great experience. More

by ogaldona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austen Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Kia of Port Charlotte responded

We appreciate you sharing your five star experience with our team. Congratulations on the purchase of your new Kia and thank you for choosing us!

January 20, 2023

My salesman and the staff helped make it a good experience. I loved the amazing desk. More

by chopgirl_23
Recommend Dealer
Yes
Employees Worked With
Sam Gomez
Jan 25, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our staff. We're glad to hear all worked out well for you and we appreciate your business!

January 20, 2023

Rachel Good was my contact and she did an excellent job. She clarified the warranty requirements, which the phone schedulers did not know. I was glad that I saw Gauge who sold me my vehicle. He was gra More

by ASWOODLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Kia of Port Charlotte responded

Thank you Alan for your detailed review, especially for recognizing our fantastic team members Rachel and Gage. we appreciate you sharing your experience with us and for your continued business.

January 19, 2023

Clean and very efficient at what they are doing. Very pleasant to work with the staff. More

by Amanda1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noel
Jan 25, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with us! We appreciate you choosing us for the purchase of your new Kia and hope you enjoy.

January 19, 2023

Disappointed. I have called and left messages for the service manager to call me back. Still waiting. Service department needs better customer service. My car w More

by Thumper0616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Goal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager, Kelly Johnston
Jan 20, 2023 -

Kia of Port Charlotte responded

Thank you for your feedback and please accept our apologies for anything less than excellent customer service or clear communication from our Service Department. WIthout having your information included in this review, we are unable to look into your account to find out more details about your vehicle. Please email kjohnston@kiaofpc.com with your contact info so we can help remedy this situation.

Jan 23, 2023 -

Thumper0616 responded

I have called the Dealership and left messages for the service manager to return my call which tomorrow will be 1 week. And no Return call back. THEY CAN REACH ME AT THE NUMBER THAT I LEFT. or then can look at the service order and find my name and number on if they really cared about customer service. I will be calling them again. And if no answer ir return call i most likely be calling wink tv.

January 19, 2023

Tim was very helpful and knowledgeable when it come to the Seltos and how to set it up. Walked me through all the features. Noel was great in finance and made it painless. Great experience. More

by Amanda1234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Lawhorn
Jan 24, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with Tim and Noel. We're so glad to hear all went well with the purchase of your new Seltos and we appreciate you choosing us.

January 18, 2023

I drove up, not having an appointment, when my car started shaking. Being a nurse and seeing patients in the community, my car is my office and it needs to be safe. Rachel was so accommodating. I can’ More

by Theangelsmiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Theangelsmiles responded

Being in customer service is not an easy gig anymore. I so appreciated Rachel and her kindness. My interaction with her made the “sticker shock” much easier 😁 And the old soul drives like she did when she came off the showroom floor. Thank you all!!!

Jan 20, 2023 -

Kia of Port Charlotte responded

Thank you for taking time to post your review. We are glad to hear you were treated with care by Rachel and the rest of our team!

January 18, 2023

So far so good. We’ll see what happens between now and the scheduled delivery of my Telluride. To be continued. More

by oneillfranklin
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Bruer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Lawhorn
Jan 24, 2023 -

Kia of Port Charlotte responded

We appreciate you sharing your positive review and hope you have continued to enjoy the process of purchasing your Telluride. Please let us know how we can further assist you.

January 18, 2023

Tim the salesman is the best he never pushes for a sale. Great guy always checks on me even when I come in for service.i won't shop anywhere else More

by koncz13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Lawhorn
Jan 24, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with us and for your return business. We hope you enjoy your new Kia!

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