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Kia of Port Charlotte

Port Charlotte, FL

Overview
Employees
Reviews
Vehicles
4.6
4,254 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,254 reviews

January 17, 2023

Great sales staff, finance manager and everyone else who helped us. The forms that we had to complete were onerous! Same information provided several ways on many forms. It was very frustrating to say th More

by peterson_vicki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy Castelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel and Gage, Bill Shallow
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Jan 20, 2023 -

Kia of Port Charlotte responded

Thank you Vicki for sharing your candid feedback, as it does help us improve where necessary. Unfortunately several legal documents are all part of due process and compliance. We appreciate your patience and your business, and hope you enjoy your Kia!

January 17, 2023

Staff are very friendly however the paperwork process takes way too long. We were there over two hours. Also, they have an almost $4000 add on package on every car. Apparently this is in the fine print b More

by LAURIEASTON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Finney
Report | Print
Jan 20, 2023 -

Kia of Port Charlotte responded

We thank you for providing your feedback and for purchasing with us. We do apologize for the prolonged wait regarding the paperwork process and any surprises you may not have been expecting, as we like to move our customers through the sales process as efficiently and happily as possible. Your comments help us improve our processes and we appreciate them as much as we appreciate you choosing us for the purchase of your new Kia.

January 16, 2023

Had a great experience buying my car at Kia of Port Charlotte car was delivered in excellent shape and Sam was both a professional and courteous salesman hijghly rate his services More

by tippymac7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Gomez
Report | Print
Jan 20, 2023 -

Kia of Port Charlotte responded

We appreciate you taking the time to share your positive purchasing experience of your Nissan. We are glad to hear you were well taken care of and hope to see you again!

January 16, 2023

A a a a a a a a a a a a a a a More

by MSLATTERY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
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Jan 24, 2023 -

Kia of Port Charlotte responded

Thank you for your five star review!

January 16, 2023

Con man in service said I needed filters after checking the manual I didn’t! More

by Mcleodcorhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Goal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon, Vivian Molinero, Michael Steitz
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Jan 27, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your feedback. We pride ourselves on excellent customer care, so your review is taken seriously. We'd like to know more about what occurred. Please email kjohnston@kiaofpc.com with details so we can further assist you with this issue.

January 16, 2023

I found everyone at Kia of Port Charlotte very helpful from when we walked in the door More

by morganlee1103
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrialys Estevez, Sam Gomez
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Jan 20, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our sales and finance staff. We appreciate you choosing us for the purchase of your new Kia and hope you enjoy!

January 16, 2023

Kyle our salesman was very accommodating and knowledgeable. While the process is lengthy everyone was very helpful. More

by MPMREP17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Finney
Report | Print
Jan 24, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Kyle and the rest of our team. We understand the process can take some time depending on several factors, and we appreciate you taking the time to leave a positive review and for choosing us for the purchase of your new Kia.

January 16, 2023

I had a wonderful experience leasing a car from the dealership. Kyle and gage were terrific. I got the suv that i wanted for a great price and no hidden surprises. They really take of the customers. I More

by hankamanno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Finney
Report | Print
Jan 24, 2023 -

Kia of Port Charlotte responded

We appreciate you taking the time to leave a positive review regarding your recent visit with us. We're so glad to hear you had a great experience getting the SUV you wanted. We appreciate you choosing us and hope you enjoy.

January 16, 2023

Very friendly, thorough experience. Kyle was patient and knowledgeable about the car. Great job and happy. More

by Sierra.Cullen1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrialys, Kyle Finney
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Jan 20, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with Kyle in sales. We appreciate you choosing us and hope you enjoy your new Kia.

January 15, 2023

Most expensive oil change I’ve ever paid for. Waited 1-45 minutes and never washed my car washed. This was the FIRST time coming to the dealership and will never go back. Bought my car car at Ven More

by allbillelm@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Calderon
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Jan 18, 2023 -

Kia of Port Charlotte responded

Thank you for taking the time to provide your feedback. It sounds like we fell short of expectations here and this does not measure up to our normal service standards. Please be assured your comments have been sent to our management team so that we can make the necessary improvements. We hope to have an opportunity to earn your business again.

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