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Kia of Port Charlotte

Port Charlotte, FL

Overview
Employees
Reviews
Vehicles
4.6
4,251 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,251 reviews

January 15, 2023

Would never recommend KIA or your dealership to anyone. Bad see service and communications. Bad More

by dandswilliams2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Steitz
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Jan 15, 2023 -

dandswilliams2 responded

never!!!!!!!!!!!!!!!!!!!

Jan 15, 2023 -

dandswilliams2 responded

Never!!!!! I'm sorry I ever bought a KIA, I'm sorry Jason was my salesman and I'm sorry I have to deal with KIA in Port Charlotte

Jan 15, 2023 -

dandswilliams2 responded

No

January 14, 2023

I had a good experience at this dealership. First time visiting and left with a new car. More

by Jb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Finney
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Jan 18, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with Kyle. We appreciate you giving us a chance as a first time visitor and we are happy to hear all worked out well. Enjoy your new Kia!

January 14, 2023

The people there are very friendly. They take pride in the work they do on your vehicle. More

by patadair123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2023 -

Kia of Port Charlotte responded

Thank you for your five star rating and positive comments regarding our Service Department. We appreciate you choosing us and look forward to seeing you again,

January 14, 2023

Darren was very good to work with and was thorough. Should keep business cards on person. More

by tim.bubniak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Jason
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Jan 18, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience and providing helpful feedback regarding your experience with Darren. We appreciate you choosing us for the purchase of your new Kia. Enjoy!

January 14, 2023

Great job taking care of my vehicle. Rachel does a great job in scheduling my appointments and taking care of my automobile when it’s in for service. More

by jsilver103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2023 -

Kia of Port Charlotte responded

Thank you for taking the time to share your positive experience with our Service team, especially Rachel. We are glad to hear she provides consistently great service. We appreciate your continued business and look forward to seeing you again!

January 13, 2023

Vivian did a good job at being communicative throughout the day. She started my claims on my vehicle and I’m just waiting for an update. More

by NoThankYou
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
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Jan 17, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with Vivian in Service. We appreciate you trusting us with the service of your Kia and look forward to seeing you again.

January 13, 2023

We will never bring our car back. 4 hours and nothing was done to it. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Reinhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2023 -

Kia of Port Charlotte responded

Hello Pat, we are surprised to hear about your experience with our Service Department and sincerely apologize for falling short of expectations. We'd like to know more about what happened so we can take steps to remedy the situation with our team. Please email kjohnston@kiaofpc.com with more information. Thank you for your feedback as it helps us improve where necessary.

January 12, 2023

Clean, professional and over booked, easy to get a timely appointment, reasonably priced fo the three hour wait More

by craigjon.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your feedback with us. Efficient service is a priority of ours and we apologize if the wait was beyond your expectation. We are actively working to improve wait times and look forward to providing a better experience upon your next visit.

January 12, 2023

As a walk in for an oil change they took me in and in about an hour my car was done. Oil change and tire rotation and a complimentary car wash, great job staff. More

by Lee maybeback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Early
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Jan 16, 2023 -

Kia of Port Charlotte responded

Thank you Lee for sharing your positive experience with us. We appreciate you choosing Kia of Port Charlotte and hope to see you again.

January 12, 2023

The dealership is clean & spacious. It’s now starting to get back some inventory from everything taking a downturn that past few years. It’s awesome to see staff that have been there lo More

by gambit1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy Castelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Adcock
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Jan 16, 2023 -

Kia of Port Charlotte responded

Thank you for taking the time to write your positive review. We're happy to see you back and hope you enjoy your new Kia!

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