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Kia of Port Charlotte

Port Charlotte, FL

4.6
4,268 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,268 reviews

October 16, 2022

Took 2 1/2 hrs not 1. hr like I was told for oil change. I dont think tires were rotatd, as stated they would be. . no windshield solvent added. , car smelled of gas insi More

by Magosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vivian Molinero
Oct 27, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback regarding your recent service visit. Your comments have been passed along to our Service Manager so we can look into and improve from your experience.

October 15, 2022

A beautiful facility but almost 3 hour wait for an oil change, air filter and car wash. More

by Richardmancini46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Oct 27, 2022 -

Kia of Port Charlotte responded

We apologize for falling short of expectations on wait time for your comprehensive oil change service and management has taken note of your feedback. We hope to see you again so we can improve upon your rating. Thank you for servicing with us!

October 15, 2022

A pleasant car shopping experience that resulted in the purchase of our new Sorento. We did not intend to buy, just look. Couldn't pass up the negotiated price! More

by Suelarson724
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bruer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Kia of Port Charlotte responded

Thank you for purchasing your new Sorento with us and for sharing your positive experience. Enjoy!

October 15, 2022

Tim was amazing! He is very knowledgeable and had answers to all my questions. He and his team even went above and beyond by staying past closing to make sure I was a More

by MELMARJARA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Lawhorn
Oct 27, 2022 -

Kia of Port Charlotte responded

Thank you for returning to us for your 4th car purchase. We appreciate your loyalty and your positive comments regarding your experience with our dedicated team. Congratulations on taking home your new Sportage!

October 15, 2022

Very good service, fast considering the hurricane-caused problems and increased customer volume. Good work More

by FIREMEDIC0404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero, Michael Steitz
Oct 27, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our service team!

October 15, 2022

We love Kia of Port Charlotte, we have purchased out last 4 cars with them and we always bring the cars back to them for regular maintenance. More

by MELMARJARA
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your consistently positive experience with our service team. We look forward to seeing you again!

October 14, 2022

Steven was very helpful and calm while getting the insurance approval for my repairs. He went above and beyond to help me get my "Soul" back. More

by Soul Queen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our service department as they took care of your Soul. We are happy to hear you're back on the road and we appreciate your business!

October 14, 2022

Mr. Teddy and Miss. Andrea in finance are absolutely WONDERFUL! Best experience and customer service ever More

by Lmferrentino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Castelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Kia of Port Charlotte responded

Thank you for your business and your positive comments. We are so glad to hear you are happy with your experience with our team. Enjoy your new Kia!

October 14, 2022

People are very friendly and accommodating above and beyond. Zzzzzzz zzz s zzz zz zz More

by lakeland.1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Bolt, Patrick Early
Oct 17, 2022 -

Kia of Port Charlotte responded

Thank you for your positive feedback. We appreciate you choosing us and hope you enjoy your new Kia!

October 14, 2022

The staff at this location are truly vested in providing excellent service, and always exceed expectations. More

by adorathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with us! We look forward to seeing you again.

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