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Kia of Port Charlotte

Port Charlotte, FL

4.6
4,292 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,292 reviews

October 12, 2022

How is courteous on time I like the coffee LOL nice TVs comfortable seating area More

by SWEETSUCCESS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with us. We look forward to seeing you again!

October 12, 2022

Everyone was very helpful I’ve been there a few times and a very positive team More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero, Michael Steitz
Oct 13, 2022 -

Kia of Port Charlotte responded

Thank you Sarah for sharing your positive experience with us! We look forward to seeing you again.

October 12, 2022

Clean, comfortable waiting area. People were polite. Knowledgeable and very friendly. Service was on time, kept us informed. Good job. More

by pattyruth2114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Oct 13, 2022 -

Kia of Port Charlotte responded

We appreciate you taking the time to write your positive review and appreciate you choosing us for your service needs.

October 11, 2022

Steve was pleasant and understanding. He made the whole experience as easy as possible. I would highly recommend seeing Steve if your looking to purchase a vehicle. Thank you Steve. More

by Ilysign
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bruer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Kia of Port Charlotte responded

Thank you for taking the time to share your positive experience with us and for recommending Steve in sales! We hope you enjoy your Kia and appreciate you choosing us.

October 10, 2022

Well informed, satisfied of the service. Steve covered mostly all the details and making sure we know all the features inside the care. He was very kind and professional. A good asset in the More

by Hill_isobel26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bruer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review and positive comments. We are glad to hear you had a great buying experience with Steve and appreciate you choosing us!

October 10, 2022

I had routine maintenance due, made an appointment and got it for the same day. The work was done expeditiously and I was very pleased. The service agent was friendly and helpful. More

by richhope2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review! We are glad to hear you were pleased with your service visit and look forward to seeing you again.

October 10, 2022

Rachel was very responsive and helpful making the process easy, my dog was super happy to see everyone there. More

by Jmcginnis1k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic pappalardo
Oct 13, 2022 -

Kia of Port Charlotte responded

Happy to see you and your dog here for service! Thank you for sharing your five star experience with us and we look forward to seeing you again.

October 09, 2022

First visit for oil change and tire rotation. Little confusing with check in/registration. Plus had questions about Kia access app which was addressed. More

by kathywood95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon, Vivian Molinero
Oct 10, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback regarding your Service experience, as we are always looking for areas in which we can improve. We look forward to seeing you again so we can turn your 3 stars into 5!

October 09, 2022

Great experience at Kia of port Charlotte. I would recommend to my friends and family. Thumps up! More

by Bogart.cheryl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Lawhorn
Oct 10, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your great experience with us! We appreciate your business and your recommendation!

October 09, 2022

I have a warranty on my tires that I paid extra for. There was a nail in my passenger rear tire that I asked to be replaced. They denied replacing my tire - even under warranty and instead patched it. T More

by NoThankYou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven was not my provider at the time, but always goes above and beyond when I come to Kia.
Oct 10, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback regarding your recent service experience. Please note your extra coverage does state that if the tire can be repaired, this would be the approved course of action. The tire did not require replacing due to the nature of the puncture. If you have any further questions or concerns, please call our Service Department at 941-249-6171.

Oct 11, 2022 -

NoThankYou responded

Thank you for your response about my warranty. I asked to have the information about my warranty at the time of my service to be printed out so I can better understand. They did not provide it so I then provided my email and never received the information.

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