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Kia of Port Charlotte

Port Charlotte, FL

4.6
4,239 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,239 reviews

January 06, 2022

Steven was professional and only doing what he was trained to do; but the overall service is as expected. This is my second car from this dealership and I cringe everytime I think I have to call or wo More

by BMAX2728
Recommend Dealer
No
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2022

The service area still needs some help we bought a brand new car and had a problem and they said it would take at least a week or so before they can look at it More

by makofishing1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Matta, Jacob Scanlon
Jan 07, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback. While we strive for perfection, sometimes we fall short. Our service department is making many improvements this year to ensure this type of situation is remedied. We look forward to seeing you again!

January 06, 2022

Very impressive dealership! Whole transaction went very smooth I would use KIA PC for service if I lived closer. More

by Dick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisset Elias
Jan 10, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience!

January 05, 2022

My experience was excellent, the service and treatment is unique, and the waiting room has Internet service and coffee ☕ More

by Andrei1267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Matta
Jan 05, 2022 -

Kia of Port Charlotte responded

Thank you for your positive review regarding our service department!

January 04, 2022

Going experience. I don't want to write fifteen words, that is a silly requirement More

by prdsandieu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
Jan 10, 2022 -

Kia of Port Charlotte responded

We appreciate you taking the time to leave a five star review!

January 04, 2022

We very much enjoyed our experience with Kia and especially enjoyed dealing with our sales person Narana! More

by jeannesimmons1942
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narana Johnson
Jan 10, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review!

January 03, 2022

I was happy with my service and everyone is always super nice, however I wanted to schedule my car to be detailed but it is still closed to customers. More

by D.J.FINLEY1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Scanlon
Jan 10, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback!

January 02, 2022

Excellent advisor, far exceeded expectations, I highly recommend Rachael and this dealership!! Cheerful and highly trained staff. More

by EMIL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Kia of Port Charlotte responded

Thank you for your positive review!

January 02, 2022

Rachael was wonderful you should have more employees like her very helpful and took the time to tell me about my service and answer any questions I had More

by TOOTIE4137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Kia of Port Charlotte responded

Thank you for your positive feedback regarding your experience with Rachel!

January 02, 2022

They must be very understaffed due to covid or something. I was ignored for at least 10 minutes when I arrived. Was not given the usual very thorough intro and follow up through the 3 hour wait. The service More

by linda_wilson.frontierweb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
Jan 10, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback. You are correct, we were understaffed at the time but have since resolved the issue! We hope to see you back soon :)

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