Kia of Port Charlotte - Service Center

My wife and I moved to Port Charlotte 7 years ago and at the time we had a 2017 Kia Soul. It was our second Kia Soul, the first being a 2012 model. We soon traded the 2017 for a 2020 model when it was sti the time we had a 2017 Kia Soul. It was our second Kia Soul, the first being a 2012 model. We soon traded the 2017 for a 2020 model when it was still Fuccillo Kia, then traded for a 2023 model. Our service has always been great with both dealerships. I do not take our car anywhere for service but here, and we always will. No body knows this car better than the service men here and all representatives are very friendly. More

The service department is a great group of people and I believe they have their customers needs at heart believe they have their customers needs at heart More

Professional and friendly,helpful,knowledgeable, very open minded, patience, curtesy very concerned with us as customers open minded, patience, curtesy very concerned with us as customers More

Absolutely terrible. Every time I come they take 2+ hours for a simple oil change. They do an inspection naming hundreds of dollars of work needed. Took it to another mec Every time I come they take 2+ hours for a simple oil change. They do an inspection naming hundreds of dollars of work needed. Took it to another mechanic and told nothing is wrong with the vehicle. Had recalls on vehicle. Attempted to make appointment told me multiple times my car was not one with a recall until I gave case number on mail. Tried to send myself and toddler in Uber to wrong address. Called for hours attempting to get Uber back just to get the run around. Charges 5% for any card used even debit. Never would I bring my car here again More

Kia is great at selling cars yet needs to be improved on service. My car was in the shop for 3 days just for parts. I didn't know when I would get the car back. Poor communication and lack of responsibility service. My car was in the shop for 3 days just for parts. I didn't know when I would get the car back. Poor communication and lack of responsibility. Next time, I'll get it serviced somewhere else. More

Great service Team, very friendly and great service! They get you in and out in a very timely manner and the quality of work is top notch. They explain all your service work so it's easy to understand. They get you in and out in a very timely manner and the quality of work is top notch. They explain all your service work so it's easy to understand. More

Felisha was fantastic and is always so helpful when I have a service to get done! Couldn’t be more grateful for her work. have a service to get done! Couldn’t be more grateful for her work. More

Everyone was really kind, service was fast. They even wash my car. I was really pleased. They even wash my car. I was really pleased. More

I love they send you updates on their progress and a video of what they found. video of what they found. More

The staff are very friendly and work to make sure the customer understands the process and they are comfortable while waiting. customer understands the process and they are comfortable while waiting. More