Maria Trillas

Always been very friendly and professional. Always have coffee , snacks,and a clean waiting area and offer me a ride home when needed. highly recommended Always have coffee , snacks,and a clean waiting area and offer me a ride home when needed. highly recommended More

by otwater1 Verified Customer Verified Customer

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All's I can say is WOW. Puts everyone else to shame! Fabulous service with a smile. Puts everyone else to shame! Fabulous service with a smile. More

by topusa Verified Customer Verified Customer

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Ron is a guy who works in service. Was good about updating and telling the technician to hurry up with my vehicle. Was good about updating and telling the technician to hurry up with my vehicle. More

by The best technician Verified Customer Verified Customer

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The service members were friendly and informative. I did not have to wait too long for my vehicle. I did not have to wait too long for my vehicle. More

by eohume8 Verified Customer Verified Customer

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My second visit to this dealership's service center. I have never been treated better or received better service! Thank you! I have never been treated better or received better service! Thank you! More

by gseim1958 Verified Customer Verified Customer

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Threre was great servoce. Also everything was done on time, The lounge was awesome. The bathrooms were verry clean. Also everything was done on time, The lounge was awesome. The bathrooms were verry clean. More

by JOHN@1STCHARLOTTE.NET Verified Customer Verified Customer

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I was able to get my Kia Carnival in for service at a convenient time and the service was done quickly. I appreciate the detailed report at the end and the courteous workers throughout. convenient time and the service was done quickly. I appreciate the detailed report at the end and the courteous workers throughout. More

by DENISE39 Verified Customer Verified Customer

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**EXCELLENT SERVICE EXPERIENCE – THIS IS HOW A DEALERSHIP SHOULD OPERATE** I’m spending the winter in Englewood and needed an oil change and inspection for my 2022 Kia Telluride that I use for towing. Aft SHOULD OPERATE** I’m spending the winter in Englewood and needed an oil change and inspection for my 2022 Kia Telluride that I use for towing. After getting vague pricing from quick-lube chains, I called Kia of Port Charlotte expecting typical dealer pricing and long waits. What I received instead was the best dealership service experience I’ve ever had. **What Made This Experience Outstanding:** Maria Trillas helped me find applicable coupons and got me scheduled the same day – no runaround, just solutions. Maria Lobos handled check-in smoothly and professionally. Technician Seth provided a video walk-through of my inspection and findings, which immediately built trust because I could see exactly what they were seeing. Kyle Todd was friendly and helpful when I asked how to share feedback with management. **Why This Matters:** At my home Kia dealership, when I bring my vehicle in for scheduled service, I’m asked “What would you like us to do?” – putting the burden on me and undermining my confidence. Kia of Port Charlotte’s team clearly knows what needs to be done, communicates it well, and documents everything professionally. I left feeling respected, confident in the work performed, and secure in their recommendations. I haven’t had an experience like this at my purchasing dealer or my regular service dealer back home. **Bottom Line:** While I’m in Florida (January-February), I will exclusively have my Telluride serviced here. I’ll even plan future service visits around being in the area because the difference is that significant. This is what excellent dealership service looks like. Highly recommended. Five stars. More

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All the service people were very nice. Got my car back very fast. Thanks for the car wash also. Got my car back very fast. Thanks for the car wash also. More

by jrtirejim08 Verified Customer Verified Customer

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Always excellent care here they do a great job, good coffee (they need to bring the snacks back) oh and really bring back the stinger or you will be working on this one forever. coffee (they need to bring the snacks back) oh and really bring back the stinger or you will be working on this one forever. More

by aviddx Verified Customer Verified Customer

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