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Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,239 Reviews

2,239 Reviews of Kia of Port Charlotte - Service Center

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September 03, 2022

It took 7 months to repair a seat sensor and rear window motor problem. No communication with dealership, I had to make contact with them over the 7 months. Finely said the parts were in and when I went to More

by Kckrull
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Steven Reinhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback. Please know your comments are taken seriously and have been passed on to our Service Manager for review.

September 02, 2022

These guys always do a great job. Steven was thorough and professional. Reviewed all the service items with me and ensured we were on the same page about what was to be done. Highl More

by GREGFAUBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Kia of Port Charlotte responded

We appreciate your positive comments and five star rating. Thank you for choosing and recommending us!

September 02, 2022

Nice and clean and comfortable. Everyone very friendly! A Pleasure to go to! Thanks again! More

by DEANER17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Sep 12, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service Department!

September 02, 2022

All employees that helped us went above and beyond to make sure we were satisfied with our service there. Rachel, our service advisor was super helpful and amazing. More

by Maria Torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Castelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review and your business!

September 02, 2022

Went in for service. Good clean area for waiting. Watched the service being done closely. Service person did not use torque wrench on lug nuts after tire rotation complet More

by Pcorio
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback regarding your service experience. Your concern is noted.

September 02, 2022

Good service from this dealership, good communication and service advisors are very efficient. Do not try to upsell. More

by Zoey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon, Vivian Molinero, Michael Steitz
Sep 12, 2022 -

Kia of Port Charlotte responded

Thank you Zoey for your five star review!

September 01, 2022

Vivian Molinero was the first person I met and was very knowledgeable about my needs. This was one of the best experiences that I ever had since I owned this Kia Sedona. I stopped here because I was leavin More

by Glynis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Sep 12, 2022 -

Kia of Port Charlotte responded

We are glad to hear you had a positive experience here with Vivian. We thank you for your business and wish you the best of luck on your travels!

September 01, 2022

I had a check engine light come on and they helped me right away! I'm so happy. More

by kjane5218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star review of our Service Department!

September 01, 2022

Steven was thorough pleasant informed presented options everyone else also pleasant clean atmosphere no issues More

by MURSESCHAMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service team!

September 01, 2022

Very professional in the service department and checked my concerns regarding my seltos Yes I would recommend kia of Pt charlotte.. More

by SCPSERVICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Sep 12, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service team!

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