Kia of Port Charlotte - Service Center
Port Charlotte, FL
2,239 Reviews of Kia of Port Charlotte - Service Center
It took 7 months to repair a seat sensor and rear window motor problem. No communication with dealership, I had to make contact with them over the 7 months. Finely said the parts were in and when I went to motor problem. No communication with dealership, I had to make contact with them over the 7 months. Finely said the parts were in and when I went to get my car repaired, under warranty, the parts were not even ordered! Had to explain the situation with my vehicle 3 times to my service rep, Steven, who told me my car wasn’t ready because I wouldn’t explain to him a fourth time why I was even there. Very unprofessional on Steven’s end,, and very frustrating to me. Finely got my car repaired, but it took 7 months, 3 trips to the dealership, and several unproductive phone calls over the 7 months. More
These guys always do a great job. Steven was thorough and professional. Reviewed all the service items with me and ensured we were on the same page about what was to be done. Highl Steven was thorough and professional. Reviewed all the service items with me and ensured we were on the same page about what was to be done. Highly recommend KPC!! More
All employees that helped us went above and beyond to make sure we were satisfied with our service there. Rachel, our service advisor was super helpful and amazing. make sure we were satisfied with our service there. Rachel, our service advisor was super helpful and amazing. More
Went in for service. Good clean area for waiting. Watched the service being done closely. Service person did not use torque wrench on lug nuts after tire rotation complet Good clean area for waiting. Watched the service being done closely. Service person did not use torque wrench on lug nuts after tire rotation completion. More
Vivian Molinero was the first person I met and was very knowledgeable about my needs. This was one of the best experiences that I ever had since I owned this Kia Sedona. I stopped here because I was leavin knowledgeable about my needs. This was one of the best experiences that I ever had since I owned this Kia Sedona. I stopped here because I was leaving Florida. I'm being Cyberbullied and I don't trust many people. This lady gained my trust I wish I could find another KIA employee like her. It's not only her but the guy behind the scene that fixed my car. If you ever need a KIA Dealership and Service I highly recommend them. The wait was worth it. More
I had a check engine light come on and they helped me right away! I'm so happy. right away! I'm so happy. More
Steven was thorough pleasant informed presented options everyone else also pleasant clean atmosphere no issues everyone else also pleasant clean atmosphere no issues More