Kia of Puyallup

First time buyer - lifetime customer Biggest of thank yous and shout out to Kia of Puyallup - specifically Rich Purdy. I walked in with a piece of paper and a question and walked out with Biggest of thank yous and shout out to Kia of Puyallup - specifically Rich Purdy. I walked in with a piece of paper and a question and walked out with a brand new Niro. I had my doubts and was convinced i could not ever get a new new car - Rich was calm kind and all the right kinds of friendly/funny that made the whole experience remember-able and enjoyable. Rich was beyond informative, helpful and all the way through a steady rock of calm to steady my nerves - as this was my first dealer experience. He included my roommate and my other half in the dealings and let them have their say as well - I would repeat this whole deal again in a heart beat!!! Ryan in Fiance made the process painless and actually really simple - money terrifies me and Ryan added to the comfort and the calming feel of this entire process. If you are looking for a new car - or even new to you - please go talk to Rich - he is without a doubt the kindest and most wonderful salesmen I have ever dealt with. More

Very nice experience overall. Great customer service overall. Non-pressured buying experience. Brought the car back in for coating to the service department with excellent results Great customer service overall. Non-pressured buying experience. Brought the car back in for coating to the service department with excellent results. The car looks beautiful! More

Buying new car My sales person Chris Cartwright was the best, was not pushy at all worked with me to get the best price. I am very happy with him and the rest of th My sales person Chris Cartwright was the best, was not pushy at all worked with me to get the best price. I am very happy with him and the rest of the Kia staff. More

Great care with the staff at Kia of Puyallup! Chris Cartwright and Marc Urbano were an amazing team in helping me with my second vehicle purchase here at Kia of Puyallup. We had a vehicle stolen a Chris Cartwright and Marc Urbano were an amazing team in helping me with my second vehicle purchase here at Kia of Puyallup. We had a vehicle stolen and needed a replacement and I knew without a doubt that I would be in good hands here. Great service, great conversation, and amazing new car!! Thanks for your great care. More

Overall pleasant car buying experience Chris Cole was great to deal with; and after my online request he knew what we were looking for and was very knowledgable about the vehicle and option Chris Cole was great to deal with; and after my online request he knew what we were looking for and was very knowledgable about the vehicle and options. He provided a no pressure purchase experience including patience with my trade in vascillation and decision. I was also very impressed with Karsten Malin when scheduling an installation date for a dealer option. When I called he did not have all the detail of the option pending and he took the time to research the situation and provided a courtesy call to keep me in the loop when his research took longer than expected. More

Low Pressure, Excellent Customer Service I called ahead of my intent to visit and was connected with Scott C. Scott made himself immediately available for my visit. Once I arrived and we beg I called ahead of my intent to visit and was connected with Scott C. Scott made himself immediately available for my visit. Once I arrived and we began the process Scott was honest, kind, and moved at my pace. I never felt pressured in any way to "close" the deal or make a decision. Scott was personable and honest about all aspects of my purchase, including weighing which options would be better for my financial goals. I would recommend working with Scott, and Kia of Puyallup, to any of my friends or family looking to purchase. More

Most satisfiied customer I have been dealing with Kia of Puyallup for a number of years now and i woul not o anywhere else. Have never ha a problem with any of the staff I hav I have been dealing with Kia of Puyallup for a number of years now and i woul not o anywhere else. Have never ha a problem with any of the staff I have dealt with. Rich Purdy every time an he is great. More

Great team work!! I hate the thought of car shopping, salesmen selling you on what they think you need, etc. but Kia of Puyallup did not do any hard sales. They were so I hate the thought of car shopping, salesmen selling you on what they think you need, etc. but Kia of Puyallup did not do any hard sales. They were so easy to work with, stopped in and found one we liked, took it for a ride, got a quote, went home, no hard sales call from dealership or Marvin, so we stopped back next day, got the trade in value, and the payment and cost we wanted with very little effort, great team to work with, they are very willing to work with you. Bottom line, I love the new Kia and would recommend Kia of Puyallup to any and all. Thanks Russ & Judy K. More

Great car, great price and a great experience Had the pleasure of working with Rich Purdy on a Sunday morning, November the 12th. My previous vehicle had been totaled about a week before and Had the pleasure of working with Rich Purdy on a Sunday morning, November the 12th. My previous vehicle had been totaled about a week before and I needed a used car before Monday I got to Kia of Puyallup 30 minutes before they opened but Rich came out and we got started early. I gave him the price range I had to work with and he quickly found about 6 cars the fit what I was looking for. We were able to eliminate three of those. I took a test drive in the other 3 and the 2014 Kia Forte was the right car at the right price. Rich made the purchase process, quick, easy and enjoyable. We were done in just a few hours from the time he introduced himself and I drove off in a great car. More

My new Kia Niro Chris Cole was amazing. Was the best time I ever had at a dealership Got exactly what I wanted no pressure every helpful Kia of Puyallup Chris Cole was amazing. Was the best time I ever had at a dealership Got exactly what I wanted no pressure every helpful Kia of Puyallup More