
Kia of Puyallup
Puyallup, WA
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Great Customer Service! Bought from Rich Purdy excellent customer service! Extremely happy and satisfied with the treatment we received. Rich was so kind and very helpful in Bought from Rich Purdy excellent customer service! Extremely happy and satisfied with the treatment we received. Rich was so kind and very helpful in answering any questions or concerns that we had. Very impressed with everyone that we worked with. More
Great customer service! Don McAndrew was the best salesman that I ever had! He never pressured me, and he was very understanding. Tyler Speir helped me with my finances and d Don McAndrew was the best salesman that I ever had! He never pressured me, and he was very understanding. Tyler Speir helped me with my finances and did a wonderful job. The outstanding customer service I received was a lovely surprise compared to other dealerships. I would definitely do business with them again. More
Wonderful experience! A great car buying experience with Don McAndrew! He stayed and worked with my husband and me for an hour and a half after he was supposed to go home f A great car buying experience with Don McAndrew! He stayed and worked with my husband and me for an hour and a half after he was supposed to go home for the day. Very comfortable and pleasant process. More
Great service Bob Paul helped me get a great car at a great rate. Great customer service. He was super polite even though we don't have the best credit or a large d Bob Paul helped me get a great car at a great rate. Great customer service. He was super polite even though we don't have the best credit or a large down payment, he still treated us like we walked in to buy a car with all cash. More
Easy purchase Simple and straightforward, told Erin how much I wanted to spend and what kind of car I was looking for, finished inside of 2 hours. Simple and straightforward, told Erin how much I wanted to spend and what kind of car I was looking for, finished inside of 2 hours. More
Best Experience at a Dealership! I was worried about car shopping as my last experience was terrible... but I arrived at Kia of Puyallup and was pleasantly surprised. I was not bomba I was worried about car shopping as my last experience was terrible... but I arrived at Kia of Puyallup and was pleasantly surprised. I was not bombarded by pushy salespeople! I was allowed to look around without being followed or stalked and when walked inside the main doors it was clean, quiet, nice place for the kids to be entertained. Rich Purdy introduced himself and I immediately liked him. Kind, funny and genuine. He actually listened to me and helped me find an amazing brand new Sorento for my busy family. Not only is the car amazing but Rich was upfront and honest and helped me make the best decisions to get into a new car. Ryan in finance was also upfront and went above and beyond to work the deal. We went back to the dealership a couple of times to finalize everything and each time, when Rich greeted us, it was like being greeted by an old friend or family member. We truly appreciate his insight and honesty - something I really wasn't expecting to receive at a car dealer. Thank you Rich for making this a great experience and thank you Kia of Puyallup for washing away the worry and fear about buying a new car... we'd recommend anyone, friends or family, to purchase at Kia of Puyallup. It's not just a one time deal, it's building an ongoing relationship! More
Rich made my daughters first time buying easy.. We went in to work with someone my daughter and her father had already spoken with, since they were not in Rich helped us with the search for a new ca We went in to work with someone my daughter and her father had already spoken with, since they were not in Rich helped us with the search for a new car for my daughter Alexa (age 19). This was my daughters first car buying experience at a dealership and she was anxious going into it. Rich had a great sense of humor and was not taken back or offended by our family interactions (we are constantly cracking jokes ). Rich joined in with us while helping find a car that would be just right for my daughter. Rich took us to a 2014 Forte, that had a seat that could be set higher than what others cars are( great for vertically challenged people), this made my daughters day as she isn't all that tall and has trouble seeing over the steering wheel of most cars. We went inside to talk numbers and Rich explained everything to all of us in detail letting us know how things would go and how to make it work in order for Alexa to drive home a car that day. As her co-signer, he walked me through everything that I needed to know and what the best way to go was to benefit Alexa. Rich made this buying process so easy and stress free for our family and for that I can not thank him enough for making this milestone so amazing for my daughter. I would recommend him to anyone if you need a car and you want it to be easy and stress free, go see Rich, he will take very good care of you!!!! More
Great experience Erin provided a great overview of the vehicle and was very helpful. I enjoyed the experience and the great customer service she provided. She showed Erin provided a great overview of the vehicle and was very helpful. I enjoyed the experience and the great customer service she provided. She showed me the options available to me so I could make a choice I would be satisfied with. More
Fantastic Customer Service! We just purchased our second vehicle from Kia of Puyallup. I can't begin to express my gratitude in the customer service and streamline process with t We just purchased our second vehicle from Kia of Puyallup. I can't begin to express my gratitude in the customer service and streamline process with this dealership! They listen, they take care of you, there is no pushing of a sale and the warranties included in the sale are amazing! Clin Baker, our sales rep was outstanding! He has been with the dealership for over 10 years and truly loves his job - it definitely shows! Thank you for a great experience, we will not buy a vehicle from anyone else! More
Great experience Michelle was extremely pleasant and very helpful! She made my experience unique! Exceptional customer service! I strongly recommend to visit Michelle Michelle was extremely pleasant and very helpful! She made my experience unique! Exceptional customer service! I strongly recommend to visit Michelle if you need a car. More