Kia of Puyallup

Used Car Purchase After searching the internet and finding the used Honda I wanted to purchase located at Kia of Puyallup, I visited them for a test drive. The salesman After searching the internet and finding the used Honda I wanted to purchase located at Kia of Puyallup, I visited them for a test drive. The salesman on duty was Marc Urbano, and from the get-go Marc was professional, but not high-pressure. Marc answered all my questions, took my daughter and I on a test drive and, once I decided to purchase made the negotiation process very easy and low-stress. I was able to negotiate a price lower then the interest list price fairly quickly. As an older single woman buying a used car I felt comfortable, listened to and respected. Once I moved on to the Finance Dept. Tyler was also very professional, organized, and low-key. All the paperwork was already prepared, Tyler explained each paper to be signed, and when he offered me additional options to purchase they were listed side-by-side for an easy new payment comparison. For the items I declined Tyler simply replied, "OK" and again, I felt no pressure to purchase something I didn't want or need. I would definitely recommend a friend to this dealership or return when I need another vehicle. More

Outstanding! My experience couldn't have been better. Rich was wonderful, he was able to answer all my questions and seemed to understand what I was looking for. I My experience couldn't have been better. Rich was wonderful, he was able to answer all my questions and seemed to understand what I was looking for. I went in for an oil change on my Sedona and left with a new car. I bought a 2015 Soul, this was my third Kia purchase and I would and will go back for my next on!! More

Phenomenal I am very hard to sell to, especially when it comes to cars. But when I arrived at KIA of Puyallup (March 2011), I was pleasantly greeted by a very n I am very hard to sell to, especially when it comes to cars. But when I arrived at KIA of Puyallup (March 2011), I was pleasantly greeted by a very nice young man. I chose to go ahead and try the other vehicles I needed to check off my list, then returned to KIA of Puyallup. The young man was working with other people, so we were handed off to Rich Purdy, and this was the best experience I had ever had buying a car. Rich was an amazing person to work with. I don't do all the back and forth and haggling, and I was very upfront with him about it and he took note. I gave him my bottom line, and he did his part. I drove out that day, my birthday, with a new Sportage. I was so happy with the experience, I wrote a letter to the dealership on his behalf without his knowledge. He called that next week to thank me, as the letter was read in their weekly sales meeting to everyone in attendance. Fast forward almost exactly three years ... my husband and I are at the dealership getting the oil changed in my Sportage, and head over to sales to say hello to Rich. My husband starts eyeing the KIA Cadenza on the showroom floor. I convinced him to take a drive in it and see what he thought. Well, long story short, we test drove both the Cadenza and the Sorento that day, then returned the next day to talk to Rich. We left that afternoon with a 2014 KIA Cadenza, and a 2014 KIA Sorento! Rich is just the best, I can't praise him enough. During the process of we found out poor Rich was having a little 'freak out' because this sale was his first ever two-car sale. Between he and the dealership, they figured out how to get us both cars, with all the possible discounts available! Rich is truly the best and he's such a happy and fun person to work with!! And Ryan in Finance made the signing process seamless with two sets of documents to sign off on. T&MS More

If you need a vehicle go see Erin! ! Words can not describe how thankful I am when I comes to meeting such a wonderful person. I am a tough sell when it comes to spending money. Erin was Words can not describe how thankful I am when I comes to meeting such a wonderful person. I am a tough sell when it comes to spending money. Erin was the ONLY salesperson I came in contact with that listen to what I had to say, and took my limitations into mind. She bent over backwards and gave me the deal of a life time to get me the greatest car I have ever owned. Her attention to what the customer wants and stellar personality is what makes Erin Johnson the best car sales woman on the PLANET! She has earned my business for the long run! Thank you Erin! I truly can't thank you enough! In two years you'll have to get your hands on my Mazda Speed3!! More

Feels like buying a car from a dealer you go to church with This is the second new KIA we have bought from this dealer in the past year and a half. We were so impressed we not only went back to this dealer for This is the second new KIA we have bought from this dealer in the past year and a half. We were so impressed we not only went back to this dealer for a second additional vehicle, but we sought out the same salesman. I partially negotiated this deal on the internet and phone, went in for a test drive, sat down reviewed the numbers we had talked about, had my trade-in appraised and got a good market value, finished the deal. I would without doubt use and recommend this dealer to anyone including my family and friends. Thanks to KIA of Puyallup, Great Dealer and Business Randy and Barbara More

Sad We Came Here First My girlfriend and I just bought a Soul from Kia of Puyallup. We made a mistake by coming here first. Quite simply, they put our expectations extremely My girlfriend and I just bought a Soul from Kia of Puyallup. We made a mistake by coming here first. Quite simply, they put our expectations extremely high and were disappointed with the other dealerships we went to. Bob was our salesman and he was absolutely awesome. We took about 3 weeks to buy the car and he was always in consistent communication with us but we never felt pressured or unhappy about him calling. We expressed our interest in other vehicles, he encouraged we find the right fit, even if it wasn't the Soul (or even a Kia.) Nevertheless, we are extremely happy with our purchase and made it a point to buy through Bob. Thanks again! More

Amazing Service! Thanks Rich! I worked with Rich Purdy, and I can't say enough nice things about him or the dealership. He went above and beyond to get myself and my husband into I worked with Rich Purdy, and I can't say enough nice things about him or the dealership. He went above and beyond to get myself and my husband into a midsize within our price range without sacrificing quality. We are so completely happy. More

Thank you Eugene! Eugene and Tyler were both sensitive and understanding of my urgent and difficult situation, they resolved in the best way possible with as little di Eugene and Tyler were both sensitive and understanding of my urgent and difficult situation, they resolved in the best way possible with as little disruption to my life. Eugene even came to get me when I had no way to the Puyallup dealership and I live in Renton and drove my wonderful Kia Soul back to the dealerships to finalize everything. Thank you both Eugene and Tyler, Amanda More

Best experience Eugene went above and beyond. I am a first time buyer and he made it less stressful with his great customer service! I will be a returning customer Eugene went above and beyond. I am a first time buyer and he made it less stressful with his great customer service! I will be a returning customer More

Great Place to Buy a New Kia We shopped for over a year (for a variety of reasons). Settled on the 2014 Soul. Chris Cole helped us through all of the decisions related to the be We shopped for over a year (for a variety of reasons). Settled on the 2014 Soul. Chris Cole helped us through all of the decisions related to the best trim level and options for us. During this long process, he was helpful, but not pushy like some of the sales staff at other dealerships. That's what earned our trust in Chris and in Kia of Puyallup. The final purchase required him to dash to another dealer to get the exact car we were looking for! And, as frosting on the cake, there was absolutely no sales pressure from the finance department. Highly recommended!! (P.S. The only reason for no rating on "Quality of Work" is that we have not yet used their service department.) Thank you!! -- Colleen & Dave More