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Kia of Round Rock - Service Center

Round Rock, TX

4.8
639 Reviews
Call Service Center (737) 270-8457

639 Reviews of Kia of Round Rock - Service Center

Sort by
November 08, 2023

Ian, is a perfect rep. For kia. Hes a keeper. All around, GREAT experience forsure More

by artistsjl58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Nov 09, 2023 -

Kia of Round Rock responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Kia of Round Rock.

Helpful
November 07, 2023

Went in for a front end alignment and oil change. The advisor had the best customer service I’ve ever experienced at a dealership. Completely professional and outstanding service. I believe his name More

by Steven Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Nov 07, 2023 -

Steven Smith responded

Great service department unbelievable service.

Nov 08, 2023 -

Kia of Round Rock responded

Hi Steven, We appreciate the review. We are glad your time with us was a professional experience. We hope to see you again here at Kia of Round Rock.

Helpful
November 06, 2023

Service was much faster than the last time, the only thing different was the information needed on my car was by text instead of personal contact. I like the personal contact so I can ask questions. More

by lsmallwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Newsom
Report | Print
Nov 06, 2023 -

Kia of Round Rock responded

We're glad to know that you found our service faster this time at Kia of Round Rock. We understand the importance of personal contact and we'll take your feedback into consideration for future improvements. Thanks for sharing!

Nov 07, 2023 -

lsmallwood responded

Thank you

Helpful
November 05, 2023

Great service and staff is very knowledgeable about the vehicle and processes in order to fix my vehicle. Will definitely come back again. More

by reggiestewart72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Nov 06, 2023 -

Kia of Round Rock responded

We're glad to know you had a great experience with our knowledgeable team at Kia of Round Rock. We appreciate your feedback and look forward to seeing you again!

Helpful
October 20, 2023

Was busy when I arrived - was greeted with a smile & a sincere apology when they got to me - my car serviced & back to me in a timely manner More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sheeks
Report | Print
Oct 20, 2023 -

Kia of Round Rock responded

We're glad to know you had a positive experience at Kia of Round Rock, despite the initial wait. Our team always aims for efficient and friendly service. Thank you for your patience and understanding!

Helpful
October 18, 2023

Outstanding customer servive. Friendly, respectful and helpful. Top of the world treatment. They got it right More

by Cool Dude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Report | Print
Oct 18, 2023 -

Cool Dude responded

Outstanding customer service

Oct 19, 2023 -

Kia of Round Rock responded

Hi, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Kia of Round Rock.

Helpful
October 17, 2023

Excellent service. The people who attended were personally and courteous. Fast service. Clean environment. Great care with car. Recommended next service. More

by sandraarcia35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose De Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Kia of Round Rock responded

Sandra, we're glad to know you had an excellent experience at Kia of Round Rock! Thanks for recommending us and noting our fast service and clean environment. We look forward to seeing you at your next service appointment!

Helpful
October 14, 2023

Courteous, professional and fast. Even though I didn’t have an appointment, they were very welcoming, Highly recommend this dealership. More

by jeff.reith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get any names- sorry!
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Oct 16, 2023 -

Kia of Round Rock responded

Jeff, we're glad to know you had a positive experience at Kia of Round Rock even without an appointment. Thanks for recommending us!

Helpful
October 05, 2023

Very satisfied with the time and friendly employees that were so helpful and so kind More

by irene5158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Bohmgalk
Report | Print
Oct 06, 2023 -

Kia of Round Rock responded

We are glad to hear that you left satisfied after your visit to Kia of Round Rock. Travel safe!

Helpful
September 16, 2023

People here been honest, technically and automotively proficient, friendly and helpful in every way. Jamie Mace is an excellent service department consultant. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Mace
Report | Print
Sep 18, 2023 -

Kia of Round Rock responded

Hi Chuck, Thank you for the review. We are glad your time with us was a transparent experience. We hope to work with you again here at Kia of Round Rock.

Helpful
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