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Kia of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.2
593 Reviews
Call Dealership (512) 444-6635

5306 S Interstate 35 Frontage Rd

Austin, TX

78745

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Showing 593 reviews

May 20, 2025

Friendly, and efficient. Ashley got me Starbucks because the coffee machine was out in the lounge! Above and beyond, and soooo appreciated! More

by jillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley , Derek Jackson
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May 23, 2025 -

Kia of South Austin responded

Hi Jillian, we're happy you found Ashley to be so supportive during your experience here at Kia of South Austin. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 16, 2025

Friendly, Efficient, reliable, and received professional service. My car runs like new again. Highly recommend! More

by Mani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Warren, Derek Jackson
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May 19, 2025 -

Kia of South Austin responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 13, 2025

Very cooperative and professional staff. I am satisfied with service. They provide good facility at waiting area and timely service. More

by sanjaydhanani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zein
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May 14, 2025 -

Kia of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Kia of South Austin. We look forward to your next visit! Take care!

May 07, 2025

Great fast service on replacing my Kia fob today. After ruining my fob in the wash, I purchased a new fob online, and brought it in to be re-programmed to match my existing fob. Mason met right away More

by darby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
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May 09, 2025 -

Kia of South Austin responded

Hello Darby, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2025

My advisor was very prompt very informative kept me in tuned with my vehicle issues it was a nice experience More

by vilmacastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Jackson
Report | Print
May 09, 2025 -

Kia of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2025

Quick, thorough, courteous, and inexpensive! Definitely my go-to peeps! Very trustworthy and easily accessible. More

by Cortleg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Jackson
Report | Print
May 08, 2025 -

Kia of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2025

Outstanding service. Advisor was knowledgeable and courteous. He explained in detail my issue and how if was going to be resolved. More

by Elena.Faz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Jackson
Report | Print
May 05, 2025 -

Kia of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 01, 2025

Very good to me. Mister David was great!! Very professional!! Felt comfortable the whole process. More

by Formyfacebook27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Jackson
Report | Print
May 02, 2025 -

Kia of South Austin responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 26, 2025

Literally no communication until I emailed the general manager and service manager. No returned calls, empty promises to get in touch. They should look to Kia of round rock for advice on how to run a serv More

by compleatangler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zane was terrible, John Scurlock wasn’t anywhere to be found. , Derek Jackson
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Apr 29, 2025 -

Kia of South Austin responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. John Scurlock Service Director Kia of South Austin jscurlock@kiaofsouthaustin.com 512-583-4805

April 25, 2025

De’vontae was great helping me get my car serviced! He made sure everything was taken care of and It was super quick and easy. More

by juliapavelka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
De’vontae
Report | Print
Apr 27, 2025 -

Kia of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kia of South Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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