Kia of South Austin

The customer service was not super helpful. Could be a little more respectful and explaining things more Could be a little more respectful and explaining things more More

I am currently awaiting next steps from my service technician about a scratch on my door that occurred while my car was being serviced. The entire ordeal has yet to be handled with any care as the ipa technician about a scratch on my door that occurred while my car was being serviced. The entire ordeal has yet to be handled with any care as the ipad photos taken upon arrival were passed around, and the “paint guy” was “on lunch” when I picked my car up. I have maintained contact with Ana every business day since then, and have not received any sort of condolence or consideration about what’s happened. As a returning customer of over 6 years I am not blaming Ana but the service department in general has really let me down. I don’t understand how this wasn’t being handled with urgency, and no one has contacted me directly without me starting a conversation since that day. Would love to close the loop on this and trust Kia South Austin again - please make this right. More

No issues at all in getting the necessary work done. Super appreciative of the loaner car, which allowed me to not miss any work. Super appreciative of the loaner car, which allowed me to not miss any work. More

The service department is very efficient, and the personal too servicial, and they know very good they work personal too servicial, and they know very good they work More

Service was better this time; awful last time; never got survey sent to me. Awful. Called and called but survey was never sent because service department knew the service was awful. Person with worked with survey sent to me. Awful. Called and called but survey was never sent because service department knew the service was awful. Person with worked with this time was very good, efficient, and professional. Salvadore I believe. More

We bought a new KIA Telluride a couple of years ago. I take the car back to the dealership for some of the maintenance. The other day when I dropped it off, I was worried because they seemed so busy. Th I take the car back to the dealership for some of the maintenance. The other day when I dropped it off, I was worried because they seemed so busy. That did a whole bunch of work on my car and got done in one day. When I came to pick it up, they were very helpful and efficient. I got out of there very fast. More

Super firendly staff I will certainly be bringing my car back here in the future. back here in the future. More

Kia South is a great dealership and I trust them with all my car needs and will continue to do buisness with them in the future. my car needs and will continue to do buisness with them in the future. More

No parking anywhere. There service associate didn't communicate. I called Zane 6 times 1 call back There service associate didn't communicate. I called Zane 6 times 1 call back More

Everyone is very professional, including the salesmen who helped us buy the car to the service department. helped us buy the car to the service department. More