Kia of South Austin

Very good to me. Mister David was great!! Very professional!! Felt comfortable the whole process. Mister David was great!! Very professional!! Felt comfortable the whole process. More

Literally no communication until I emailed the general manager and service manager. No returned calls, empty promises to get in touch. They should look to Kia of round rock for advice on how to run a serv manager and service manager. No returned calls, empty promises to get in touch. They should look to Kia of round rock for advice on how to run a service department. I will never use them again. More

De’vontae was great helping me get my car serviced! He made sure everything was taken care of and It was super quick and easy. He made sure everything was taken care of and It was super quick and easy. More

Efficient and easy to get service done, polite staff and comfortable space to wait for service comfortable space to wait for service More

Excellent service provided by the staff. Clean facilities and excellent amenities available in the wait area Clean facilities and excellent amenities available in the wait area More

I initially chose this dealership because they were the most communicative, reliable, and transparent dealer I'd spoken to during the buying process. Jonathon Burlison was very, very helpful during that pr most communicative, reliable, and transparent dealer I'd spoken to during the buying process. Jonathon Burlison was very, very helpful during that process in February 2024. Today, I needed to do my 32000 mile maintenance, and Salvador Ortega was my advisor. He was very knowledgeable and helpful, keeping me updated throughout the day, and making sure I was comfortable during the time it took to complete the maintenance. Again, very transparent and communicative. I will continue to trust in KOSA. More

They didn’t have the sticker that I needed for the recall and also they wanted me to leave my car 7 days just to tell me what part needed to get for my car. and also they wanted me to leave my car 7 days just to tell me what part needed to get for my car. More

I brought my car in for the first time due do an oil leak and another issue. Manny at the desk was incredibly helpful. He created an expectation of repair but with no appointment tools me it might be a few d and another issue. Manny at the desk was incredibly helpful. He created an expectation of repair but with no appointment tools me it might be a few days which was ok with me. They exceeded my expectations by providing clear communication of the problems and the lengths they went to resolve them. I had my vehicle back on the road in 48 hours after I dropped it off. Manny’s customer service was outstanding and it was incredibly helpful. I will certainly be bring my Telluride back of this is how I will be treated. Best experience I’ve had in 10 years of getting different vehicles repaired. More

It was a pleasure doing business with Salvador Ortega… he was very helpful, very pleasant, took care of of all my car needs. I am from Washington state, and I will be doing further business because of the se was very helpful, very pleasant, took care of of all my car needs. I am from Washington state, and I will be doing further business because of the service Salvador Ortega gave me.. More