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Kia of South Austin

Austin, TX

4.1
587 Reviews

5306 S Interstate 35 Frontage Rd

Austin, TX

78745

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Showing 587 reviews

April 05, 2019

Avoid Finance (and BILL LITTLE) DO NOT DO BUSINESS WITH THE FINANCE PEOPLE OF THIS PLACE. If I could give zero stars to the finance section of this establishment, I absolutely wou More

by Celeste Hamilton
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bill Little
Apr 08, 2019 -

Kia of South Austin responded

Hello Celeste, Thank you for speaking with us over your recent situation. We're glad to have been able to resolve the issue and process your refund. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me at bchury@kiaofsouthaustin.com. Brian Chury General Manager

February 11, 2019

Liars, Bait and Switch After coming to an arrangement on pricing I arrived at the dealership to find the car we'd made a deal on was "sold" (it wasn't) and that they would h More

by Austinbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Tabira, Derek something (didn't catch last name)
February 07, 2019

Nice PEOPLE and Excellent Service! I took my Kia for a recall and it was done quick they even wash my Car! I will recommend them and we are thinking on get a new car from them!:) #Kia More

by Gabbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivonne Gomez,Cody
February 04, 2019

Quick response, when my engine light came on! on a Friday, while picking up the kids from school our engine light came on. Once i stop i called in and spoke with Barbara. Explain what was going on More

by fa96KLvKNJYxMvF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
February 02, 2019

Replaced alternator and brake service Took me in, I did not have an appointment. They evaluated situation and kept me informed. Fro not having an appointment the time the work was done was More

by EPB155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Kemmerling, Kyle Mendenhall, Enrique Rios
February 02, 2019

Showed respect for my time Cody listened carefully to my request for a timely repair - I happened to have a very tight schedule that day. He gave me a completion time that woul More

by tomasz
Recommend Dealer
Yes
Employees Worked With
Cody Kemmerling
February 01, 2019

Worth the wait! I had my regular oil change. I chose to wait, and even though it was time-consuming, it was a pleasant wait. Everyone was courteous. and profess More

by Toniegirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Gomez
January 31, 2019

Reliable Customer Service We did the deal long distance and it went extremely smooth in every way. Very reliable and timely with everything. It was a great experience. More

by NewCar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas James
January 30, 2019

Great experience I took my car in for a software update. The service manager greeted me, immediately took care of the paperwork and showed me to the waiting room. They More

by Rotsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Castille, Jonathan Sanchez, Esteban Alanis, Kris Chakravorty
January 29, 2019

Very impressed after six months Purchase of my new KIA Rio was painless. Salesman Robert Juarez made excellent suggestions based on my needs and limits – helping me find the perfect More

by msidoric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Juarez, Cody Kemmerling
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