Kia of South Austin

I purchased my vehicle from them, if your going to sell a vehicle, you should know how to work on them. They have not been able to fix my hood rattling and have been in over 5 times for this same issue. Set vehicle, you should know how to work on them. They have not been able to fix my hood rattling and have been in over 5 times for this same issue. Set an appointment to get my oil changed and was told they would make sure to pre order my filter so I didn't have to wait for it to be delivered once I arrived, it was not done so I had to wait an extended amount of time for the filter to arrive. On top of that while I was there, there was an elderly couple trying to get their car and come to find out there was another vehicle blocking them in and the employees could not locate that vehicles keys for at least 20 minutes. I would never recommend anyone to purchase any vehicle from here or to have service done here. Not once have I had a good experience with them. More

Mason was the best! His customer service is amazing, he took such great care of my car. His customer service is amazing, he took such great care of my car. More

From the moment I spoke to the first person, I was greeted professionally. I was taken care of throughout the entire process. Communication was great ,and the service was very fast. greeted professionally. I was taken care of throughout the entire process. Communication was great ,and the service was very fast. More

Sal in the service department was very informative and thoughtful. He got the speciality part on order for me and got my car scheduled right away. thoughtful. He got the speciality part on order for me and got my car scheduled right away. More

Have my car for more than a month, wouldn’t update me unless I called and even then couldn’t get an answer. When they did give me a time it was end of the week, end of day, Monday at worst, end of day Tu unless I called and even then couldn’t get an answer. When they did give me a time it was end of the week, end of day, Monday at worst, end of day Tuesday, for me to finally get a call end of day Wednesday. No loaners and I have to lose money for a rental not being to go to work the two weeks because I wasn’t told about Kia consumer and rentals. This was my worst experience with this dealership, probably my last, and I just don’t see myself wanting a future Kia. More

This dealer is amazing, 5 stars on eveything, customer service, service, quality, friendly, quick service. service, service, quality, friendly, quick service. More

Zane provided great service from start to finish! He took care of my needs quickly. He took care of my needs quickly. More

I was very glad to get my oil and filter plus oil pan plug gasket and equally glad to get the discount offered for choosing a time they offered. SAL , the service person who greeted me and then returned plug gasket and equally glad to get the discount offered for choosing a time they offered. SAL , the service person who greeted me and then returned when finished was Pleasant and helpful. More

The service is bad, the car lot has no room to park customer vehicles and all new vehicles on lot dusty and dirty. But, the service writer David Harrison and the auto tech that worked on my Kia Optima customer vehicles and all new vehicles on lot dusty and dirty. But, the service writer David Harrison and the auto tech that worked on my Kia Optima were awesome. More

I’ve been coming to this location for the past year and 5 months and I love it I get treated with quality service my second car from this company and I can’t be happier will love to continue my business months and I love it I get treated with quality service my second car from this company and I can’t be happier will love to continue my business More