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Kia of South Austin

Austin, TX

4.1
587 Reviews

5306 S Interstate 35 Frontage Rd

Austin, TX

78745

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Showing 587 reviews

March 22, 2025

Zane was honestly amazing and really helped me get the best deal for my auto repair. More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane Hay , Derek Jackson
Mar 24, 2025 -

Kia of South Austin responded

Matt, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

March 19, 2025

This service part of the dealership, under the current manager has become very reliable. If they see an issue, they are quick to make sure it is corrected, leaving the customer feeling confident their veh More

by Nyme15
Recommend Dealer
Yes
Employees Worked With
Manny Berdol-service advisor
Mar 22, 2025 -

Kia of South Austin responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 18, 2025

Wild how poor the customer service is. Third try to get warranty work done. Fail. More

by Roberth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Jackson
Mar 21, 2025 -

Kia of South Austin responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Kalani Asido General Manager Kia of South Austin Office 512.444.6635 kasido@Kiaofsouthaustin.com

March 18, 2025

Great place to take my car for service but each time take my car to dealership service and some how they damaged my car It happened already more than three or four times. I think mechanic or service members More

by mrslone001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Jackson
Mar 22, 2025 -

Kia of South Austin responded

Hello, we appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at solszewski@advantagecars.com so we can work toward a resolution. General Manager solszewski@advantagecars.com

March 17, 2025

I came there just to get an oil change and due to wonderful staff concern about me going out of town on two bad tires. They gave me tire options which I appreciate and purchased. More

by Egoode80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Bernal
Mar 19, 2025 -

Kia of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 17, 2025

Had a good experience with them. They arranged transportation and were quick and efficient. The staff was kind and helpful as well More

by Mshah9
Recommend Dealer
Yes
Employees Worked With
Devonte
Mar 19, 2025 -

Kia of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 16, 2025

Woeful experience. Not accreted by the Better Business Bureau you will not have consumer rights. More

by Roberthueb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zane May, Derek Jackson
Mar 20, 2025 -

Kia of South Austin responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Kalani Asido General Manager Kia of South Austin Office 512.444.6635 kasido@Kiaofsouthaustin.com

March 11, 2025

They are courteous, efficient and have a sense of humor. I've purchased my last two vehicles there and have been completely satisfied. More

by Lampe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Jackson
Mar 14, 2025 -

Kia of South Austin responded

Hi Lampe, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 09, 2025

Really good service work done and had my car done really quickly. The customer service was phenomenal More

by Jgutierrez1775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Jackson
Mar 13, 2025 -

Kia of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 07, 2025

Completed the 60K service as requested. Great service rep! All good and completed on time. Thank you! More

by Martinppi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Jackson
Mar 10, 2025 -

Kia of South Austin responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!