Kia of South Austin

Excellent Service! Although I had a recall on my KIA Niro, it was also past due for a routine maintenance check. I was doubtful the busy service department could fit in Although I had a recall on my KIA Niro, it was also past due for a routine maintenance check. I was doubtful the busy service department could fit in an extra request but they did without hesitation. The surprise was it was done quickly and they kept me informed along the way! Frank was awesome handling the whole situation from beginning to end. I even got a call from my salesman, Devin, who noticed my car was in for service and checked in on me. All in all this was EXCELLENT SERVICE!! More

Great experience! Great experience, excellent customer service and appropriate repair or filter replacement. Service was completed in less than two hours. And, we had Great experience, excellent customer service and appropriate repair or filter replacement. Service was completed in less than two hours. And, we had a coupon to reduce the cost! More

Fantastic Saleswoman Overall experience was great, test drive went well, received fair trade in value, Sales woman Giany Rodriguez was friendly and knowledge, she made us Overall experience was great, test drive went well, received fair trade in value, Sales woman Giany Rodriguez was friendly and knowledge, she made us feel at home, relaxed atmosphere, I will come again. More

Service Department Amazing Evone and Bertha aleays take amazing care of my needs.Muarcio is the best Service Department Manager this dealership has had.They are an amazing team. Evone and Bertha aleays take amazing care of my needs.Muarcio is the best Service Department Manager this dealership has had.They are an amazing team.I eould never bring my car here before because of poor service.So please give them 5 stars for trying so hard to please us. Diana Dextet More

Honest and professional Jami was professional and friendly. I appreciate her ability to listen what I was wanting in a car. She was also respectful with my time. Jami was professional and friendly. I appreciate her ability to listen what I was wanting in a car. She was also respectful with my time. More

Recall service The service of my Kia Optima was done in a timely manner and they went above and beyond with their thorough check of my vehicle. The service of my Kia Optima was done in a timely manner and they went above and beyond with their thorough check of my vehicle. More

Battery replacement Price of battery was a significant surprise and why it's limited warranty is so less compared to a normal lead battery. Also, why was the initial in Price of battery was a significant surprise and why it's limited warranty is so less compared to a normal lead battery. Also, why was the initial installed battery warranty less than the replacement. More

Helpful and Professional The man that helped me was very kind and helpful. He addressed all my concerns, and when i picked my car up he immediately went and got my keys and my The man that helped me was very kind and helpful. He addressed all my concerns, and when i picked my car up he immediately went and got my keys and my car was clean and fixed. More

Pleasantly surprised I came for 2 recalls. Cody was very nice, informative, did free brake check and car wash unasked for. Place clean and comfortable to wait in. I came for 2 recalls. Cody was very nice, informative, did free brake check and car wash unasked for. Place clean and comfortable to wait in. More

Took the new car in to change oil. I was greeted by Cody who was very courteous and informative. He offered that I didn't need the oil changed as yet, but I wanted the break-in oil rem I was greeted by Cody who was very courteous and informative. He offered that I didn't need the oil changed as yet, but I wanted the break-in oil removed and I was appreciative of his honesty. The oil was changed in a very timely manner and I was very satisfied with the cost. I highly recommend KIA's service department. It was my first experience with the department and I'm glad we purchased our KIA. More