Kia of South Austin

Showed respect for my time Cody listened carefully to my request for a timely repair - I happened to have a very tight schedule that day. He gave me a completion time that woul Cody listened carefully to my request for a timely repair - I happened to have a very tight schedule that day. He gave me a completion time that would get me to my appointment on time. While I was in the waiting room he came in to update me on progress which I appreciated. The car was washed and ready 20 minutes ahead of schedule. It is wonderful when people under promise and over deliver. Thank you Cody. More

Worth the wait! I had my regular oil change. I chose to wait, and even though it was time-consuming, it was a pleasant wait. Everyone was courteous. and profess I had my regular oil change. I chose to wait, and even though it was time-consuming, it was a pleasant wait. Everyone was courteous. and professional. More

Reliable Customer Service We did the deal long distance and it went extremely smooth in every way. Very reliable and timely with everything. It was a great experience. We did the deal long distance and it went extremely smooth in every way. Very reliable and timely with everything. It was a great experience. More

Great experience I took my car in for a software update. The service manager greeted me, immediately took care of the paperwork and showed me to the waiting room. They I took my car in for a software update. The service manager greeted me, immediately took care of the paperwork and showed me to the waiting room. They had fresh coffee and snacks available, and a comfortable lounge area. The service was done in the time told to me. As an extra bonus, they even washed my car! Great service. I highly recommend this dealership! More

Very impressed after six months Purchase of my new KIA Rio was painless. Salesman Robert Juarez made excellent suggestions based on my needs and limits – helping me find the perfect Purchase of my new KIA Rio was painless. Salesman Robert Juarez made excellent suggestions based on my needs and limits – helping me find the perfect vehicle at the right price. He also helped us understand the dealer's commitment to service and followup. From vehicle surveys to polite query from the dealer – it's obvious this dealership cares about total customer experience. My first vehicle checkup was painless. Booked in advance with the KIA South Austin app, Advisor Cody got my car in and out quickly with thorough attention to every detail. Very impressed with KIA of South Austin. They certainly set a high standard for sales and service. Very highly recommended. More

Joshua our salesman did an excellent job. Joshua understood as our salesman that this wasn't our first vehicle and time was everything. The other staff looked for the vehicle wanted by us beca Joshua understood as our salesman that this wasn't our first vehicle and time was everything. The other staff looked for the vehicle wanted by us because it wasn't available at the dealership. We were given a car to drive home until the following day to pick up the new vehicle. Joshua ensured we knew the upgrades on the 2019 Kia vs the 2016 we traded in. More

Thank you Kia of South Austin After researching several cars online, I made the decision to check out the Kia Soul. I submitted an online inquiry and received a prompt response f After researching several cars online, I made the decision to check out the Kia Soul. I submitted an online inquiry and received a prompt response from Thomas James. He was very courteous and helpful. He made me an appointment for the time I needed. Thomas was fantastic. He was not at all "salesmany"...I cannot stand that! He seemed to genuinely want to help and got me what I wanted and needed. He was very informed and straight forward while being personable. I left with what I really wanted to and am thrilled with my new Kia Soul! I would refer any of my friends or family to Thomas James and Kia of South Austin in a heartbeat. Thanks for a great car buying experience! More

Kia Sedona They try to help me take care of All my needs for my car in one day if possible, because I live out of town. Also they have a shuttle service that tak They try to help me take care of All my needs for my car in one day if possible, because I live out of town. Also they have a shuttle service that takes me to and from the dealership. That is very helpful because of my disability, thank you Kia. More

Another great experience The main reason I keep coming back to Kia of South Austin is because of their consistent quality of customer service. Yet again, my car was taken in r The main reason I keep coming back to Kia of South Austin is because of their consistent quality of customer service. Yet again, my car was taken in right away, Tony Quintero took care to ask what I needed, completed the maintenance, and cleaned my car inside and out. I was out the door in an hour and a half! I think that alone is amazing. Keep up the great work. More

Customer Service Leo is a great salesman and very helpful. Thank you so much for helping us. Bill in finance is great as well. Both gentlemen made our purchasing exper Leo is a great salesman and very helpful. Thank you so much for helping us. Bill in finance is great as well. Both gentlemen made our purchasing experience good and I was so shocked that we left in about 3 hours. Thanks again Leo and Bill :) More