Kia of South Austin

Battery replacement Price of battery was a significant surprise and why it's limited warranty is so less compared to a normal lead battery. Also, why was the initial in Price of battery was a significant surprise and why it's limited warranty is so less compared to a normal lead battery. Also, why was the initial installed battery warranty less than the replacement. More

Recall service The service of my Kia Optima was done in a timely manner and they went above and beyond with their thorough check of my vehicle. The service of my Kia Optima was done in a timely manner and they went above and beyond with their thorough check of my vehicle. More

Helpful and Professional The man that helped me was very kind and helpful. He addressed all my concerns, and when i picked my car up he immediately went and got my keys and my The man that helped me was very kind and helpful. He addressed all my concerns, and when i picked my car up he immediately went and got my keys and my car was clean and fixed. More

Pleasantly surprised I came for 2 recalls. Cody was very nice, informative, did free brake check and car wash unasked for. Place clean and comfortable to wait in. I came for 2 recalls. Cody was very nice, informative, did free brake check and car wash unasked for. Place clean and comfortable to wait in. More

Took the new car in to change oil. I was greeted by Cody who was very courteous and informative. He offered that I didn't need the oil changed as yet, but I wanted the break-in oil rem I was greeted by Cody who was very courteous and informative. He offered that I didn't need the oil changed as yet, but I wanted the break-in oil removed and I was appreciative of his honesty. The oil was changed in a very timely manner and I was very satisfied with the cost. I highly recommend KIA's service department. It was my first experience with the department and I'm glad we purchased our KIA. More

Had to return after sevice I took my vehicle in for recall service a couple of weeks ago. On the way home after the service was completed the air bag light came on. I notified t I took my vehicle in for recall service a couple of weeks ago. On the way home after the service was completed the air bag light came on. I notified the service writer and she said to bring it back when I could. I took the car back and they got me right in and looked into the issue. They fixed the issue and got the issue resolved very quick. They apologized and took very good care of me. Obviously things happen during service and the question is always how do they handle it. In this case KIA of South Austin handled the issue very well. I will continue to use them for service on both my KIA's. More

Best Experience In Years Professional, friendly, and knowledgeable staff. This was undoubtedly one of the best buying experiences I've had in many years. Will not hesitate to Professional, friendly, and knowledgeable staff. This was undoubtedly one of the best buying experiences I've had in many years. Will not hesitate to recommend to family and friends. More

Professionalism at its finest I was treated with respect with a quick no hassle turnaround. Dave(David) kept me in the loop and allowed for a seamless experience. Thank you I was treated with respect with a quick no hassle turnaround. Dave(David) kept me in the loop and allowed for a seamless experience. Thank you More

Great Service Department The staff in the service department was very helpful and nice. They explained what was going on with my car and the recalls needed. They did not try t The staff in the service department was very helpful and nice. They explained what was going on with my car and the recalls needed. They did not try to pressure me into any service other than what the vehicle required. They did make a simple mistake but they were very honest about it and took care of it right away. More

Service Visit Service department did a good job on my car. Service manager Frank is always helpful, polite, professional and knowledgeable. It was a very busy day t Service department did a good job on my car. Service manager Frank is always helpful, polite, professional and knowledgeable. It was a very busy day there, and yet he took time to be personable and helpful. More