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Kia of South Austin

Austin, TX

4.2
697 Reviews

5306 S Interstate 35 Frontage Rd

Austin, TX

78745

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Showing 697 reviews

November 05, 2025

Zane provided great service from start to finish! He took care of my needs quickly. More

by edgar.sinahi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane
Nov 06, 2025 -

Kia of South Austin responded

Hi, we're happy you found Zane to be so supportive during your experience here at Kia of South Austin. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 02, 2025

I was very glad to get my oil and filter plus oil pan plug gasket and equally glad to get the discount offered for choosing a time they offered. SAL , the service person who greeted me and then returned More

by tympani-boxers6u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
Nov 04, 2025 -

Kia of South Austin responded

Hi Tympani, thank you for sharing your positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2025

The service is bad, the car lot has no room to park customer vehicles and all new vehicles on lot dusty and dirty. But, the service writer David Harrison and the auto tech that worked on my Kia Optima More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Harrison,
Nov 04, 2025 -

Kia of South Austin responded

Hi Frank, we are aware of our current struggles with space at our dealership and with the projected 6 years of I-35 construction it is all over on our inventory even after washing the vehicles 2 times a week we are working on solutions to both of these issues. Thank you for your kind words about our Service advisor David we appreciate the feedback and look forward to your next visit.   Kalani Asido General Manager - Kia of South Austin kasido@group1auto.com

October 28, 2025

I’ve been coming to this location for the past year and 5 months and I love it I get treated with quality service my second car from this company and I can’t be happier will love to continue my business More

by Adriansilva8181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Warren
Oct 29, 2025 -

Kia of South Austin responded

Hi, we really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kia of South Austin!

October 25, 2025

Kia of South Austin is a great dealership. The dealership is very clean and there’s plenty of goodies in the waiting area to keep you satisfied. The Kia staff are very good and helpful. The se More

by mrs96411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane helped me today and he is awesome!!
Oct 27, 2025 -

Kia of South Austin responded

Hi, thank you so much for your positive comments about Kia of South Austin! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 25, 2025

Excellent service. They are very friendly and always quick and efficient. I highly recommend this service department. More

by lynnvhunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Jackson
Oct 27, 2025 -

Kia of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

October 25, 2025

Weekdays are best for quick service, weekends get a bit busier. The service advisor I had this time was efficient and friendly. I’ve been coming here for years to get my oil changed, always trustworthy and More

by eerbear15
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Warren
Oct 27, 2025 -

Kia of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2025

Mo and all of the Kia South team are great! Highly recommend them if you're looking for a great deal and awesome service. More

by akauffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Oct 20, 2025 -

Kia of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2025

I had mad a 9 am appointment for a routine chckup; this time consisting of an oil change and tire rotation. Steve, who checked me in, told me tha the car should be ready in two hours or less. Well, it wa More

by hanneboe.gauri
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
Oct 18, 2025 -

Kia of South Austin responded

We sincerely apologize for the inconvenience that was put on you. It is never our intention, for a scheduled maintenance service, to take as long as yours did.   We appreciate your feedback in this matter and will do a better job when servicing your vehicle during your next visit. Cody Kemmerling - Service Director Kia South Austin | ckemmerling@group1auto.com

October 15, 2025

Dealer has had my car for a month now due to a recall on the car. As of today no work has been completed on the car still. No rental or loaner was provided. 10/10 would recommend staying away from kia in ge More

by Joshuaamartin94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Jackson
Oct 18, 2025 -

Kia of South Austin responded

We understand your frustration and sincerely apologize for the delay. Your vehicle is currently with our service department while we await further direction from Kia’s technical team regarding the recall repair. We’re also in the process of securing approval for a loaner vehicle to assist you during this time. Please note that all recall repair procedures and related authorizations are directed by the manufacturer, and we are required to await their approval before proceeding. We appreciate your patience and assure you that we’re doing everything we can to expedite the resolution. Cody Kemmerling - Service Director Kia South Austin | 512-583-4827 | ckemmerling@group1auto.com

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