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Kia of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.2
594 Reviews
Call Dealership (512) 444-6635

5306 S Interstate 35 Frontage Rd

Austin, TX

78745

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Showing 594 reviews

January 04, 2025

I had great experience with my Kia Sorento service. Everything was smooth and well organized. More

by ciachu14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Talley
Report | Print
Jan 05, 2025 -

Kia of South Austin responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

Went for my first service (oil change and tire rotation) on my Kia Rio5. The service department was organized and I was promptly greeted with a service advisor. Wait time was minimal and I was on my way out More

by grchiasson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luna in service department
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Jan 05, 2025 -

Kia of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

Pulled up the service drop off and waited 15 minutes without a service representative coming out to my car. I then had to exit my car to go inside to be checked in. Last time I was instantly met by a se More

by Slimsbcap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Jan 07, 2025 -

Kia of South Austin responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the unsatisfactory service visit and unnecessary wait times. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Asido Kalani General Manager kasido@Kiaofsouthaustin.com

January 03, 2025

Service is ALWAYS efficient. Anthony gets me in and out when I come in for routine maintenance for my Telluride! More

by gussiebarron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jan 05, 2025 -

Kia of South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 01, 2025

As always, very quick, friendly and amazing service. Very much appreciated. Kia Of South Austin will always be my Kia dealership. More

by Mikeywb75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Castille, Jose Fernandez, Enrique Rios, Arik Bachsian, Esteban Alanis, Kris Chakravorty, Jay Anderson, Kalani Asido, Derek Jackson, Shayna Sidilau
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Jan 02, 2025 -

Kia of South Austin responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

Fast service on a recall. Comfortable waiting room with coffee and vending machines. Friendly and polite service writers. More

by longez280
Workmanship
Recommend Dealer
Yes
Employees Worked With
Zane May
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Jan 01, 2025 -

Kia of South Austin responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2024

Great experience. Peter was super! Explained everything. I came in for an oil change. Had a recall taken care of. More

by lranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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Dec 29, 2024 -

Kia of South Austin responded

Hi, we're happy you found our staff Peter to be so supportive during your experience here at Kia of South Austin. We are always more than happy to assist you if anything else comes up. Take care!

December 28, 2024

It was great to have business with u guys and salesman is good and helpful More

by budhathokiroshan223
Recommend Dealer
Yes
Employees Worked With
Service management
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Dec 29, 2024 -

Kia of South Austin responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2024

Scheduled the day before service, in & out on service day, efficient & convenient and good service More

by NT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane May
Report | Print
Dec 29, 2024 -

Kia of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2024

I've dealt with them for a long time. They are always very nice and accommodating. They have good communication. The service advisor Peter was great at letting me know what was going on w More

by Russramey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Hon
Report | Print
Dec 25, 2024 -

Kia of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Kia of South Austin. We are always more than happy to assist you if anything else comes up. Take care!

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