
Kia of South Austin
Austin, TX
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THE GUY THAT HELPED US WAS AWESOME 👏🏾 HIS NAME WAS PETER HON IF YOU EVER NEED HELP CONTACT HIM I CANT SAY IT ENOUGH HE IS AWESOME, GREAT CUSTOMER SERVICE, REACHED OUT TO US FROM THE TIME WE DROPPED TH PETER HON IF YOU EVER NEED HELP CONTACT HIM I CANT SAY IT ENOUGH HE IS AWESOME, GREAT CUSTOMER SERVICE, REACHED OUT TO US FROM THE TIME WE DROPPED THE CAR OFF UNTIL THE TIME IT WAS READY FOR PICK UP… NOT TO MENTION HE CAME IN ON HIS OFF DAY TO MAKE SURE WE WERE TAKEN CARE OF… THANKS AGAIN PETER YOU MADE MY MOM DREAM COME TRUE AND DRIVING IN STYLE FOR CHRISTMAS More
This rating is for my service appointment. My service rep Zane did a very nice job very efficient professional, and was great to deal with. My service rep Zane did a very nice job very efficient professional, and was great to deal with. More
All I have to say is Crizelda Valencia is the best there is. She explained everything that was going to happen and in the amount of time I would have to wait. There was no surprise charges. Everything with is. She explained everything that was going to happen and in the amount of time I would have to wait. There was no surprise charges. Everything with my appointment was great. More
Extremely impressed with the service and Asst. Service Manager - Anthony Sahdov. Mr. Sahdov communication with me was excellent, as he kept me informed with status updates on my vehicle repair. T Service Manager - Anthony Sahdov. Mr. Sahdov communication with me was excellent, as he kept me informed with status updates on my vehicle repair. There were no surprises as to what was covered by warranty and what wasn’t. I as amazed at the timeliness of the repair, considering what needed to be donetomyvehicle. More
This past weekend, I bought a used Dealer Certified 2023 Kia Sorento I found online from KOSA. Our sales rep., Jose Urrutia, who’d only been with the dealership for 6 weeks, did an excellent job; answering Kia Sorento I found online from KOSA. Our sales rep., Jose Urrutia, who’d only been with the dealership for 6 weeks, did an excellent job; answering all of my questions, quickly getting answers for the questions he didn’t know and following up after the sale! The finance group was outstanding as well with all of the same issues. The entire experience was great, easy and painless! If only the entire industry could figure out how to do this in less than 3 hours…. Oh well, I guess we can’t get everything - but thrilled nonetheless with this experience. Nice job Jose. Keep up the good work!!! More