Kia of Streetsboro

This place was just short of a bait and switch joint. The salesperson had no knowledge I was coming ( I had a reservation) and had to find the car I was inquiring about. After spending about 2 hours sitting salesperson had no knowledge I was coming ( I had a reservation) and had to find the car I was inquiring about. After spending about 2 hours sitting there, I was told it was Sunday and they would call me Monday. During all this idle time, no one discussed any numbers nor tell me the valuation of my trade in. More

Melissa was absolutely phenomenal! I just recently purchased a Sorento. I liked it but wasn't fully satisfied with the features. I just casually mentioned it to her to possibly see what my.options w purchased a Sorento. I liked it but wasn't fully satisfied with the features. I just casually mentioned it to her to possibly see what my.options would be to get what I wanted. Well...SHE WORKED IT OUT FOR ME. I'm thrilled...Thanks More

A+ experience. Great team. Great deal. Costco recommended dealer and very very happy with deal. The whole team we dealt with would be welcome at the house. Thank you, A&J Daly dealer and very very happy with deal. The whole team we dealt with would be welcome at the house. Thank you, A&J Daly More

Maliks salemenship is like no other. Very knowledgeable of the cars he sells and recommending what my suits what I may be looking for in a car of the cars he sells and recommending what my suits what I may be looking for in a car More

Horrible customer service, from the salesperson Jason Washington, to the general manager, Steve Defranco and everyone in sales call room. I was bombarded with calls and texts from numerous phone numbers Washington, to the general manager, Steve Defranco and everyone in sales call room. I was bombarded with calls and texts from numerous phone numbers and people before i bought the car, now NO ONE has the time to follow up on everything. Emailed, texted, actually spoke to people, got nothing but my time wasted. Go somewhere reputable, somewhere that sells kia "certified" vehicles. Horrible, horrible, horrible service! More

Malik Fossett at Kia in Streetsboro was awesome, helpful, and courteous. He made the experience easy and simple. We found a great used car and anyone looking for a car should go to Malik! and courteous. He made the experience easy and simple. We found a great used car and anyone looking for a car should go to Malik! More

horrible customer service I had a horrible online shopping experience ..i found a car i was really interested in and asked some questions about it online..tammy emailed back sh I had a horrible online shopping experience ..i found a car i was really interested in and asked some questions about it online..tammy emailed back she would look into my questions and get back to me..never heard from her..3 days later i contact the general mgr steve di franco and told him i never heard back from tammy..he said he would look into it and also answer my questions..the next day he sends me an email saying he talked to the mechanic and he''said'' he checked the diff oil and the brakes and sent me a one page inspection report that that basically had nothing written on it except oil change ..no mention of brakes or diff oil being checked like steve said the mechanic checked ?? ..and i had also asked steve about coolant, cv boots, battery, seat being torn, wheel bearings, air filter , cabin filter and the shocks as they were selling it with no warranty at all... ..this car was a toyota fj cruiser with bilstein shocks that the factory said replace at 100-150k and this car had over 200k miles..didnt hear anything for a couple days and i emailed him a few times over several more days but NEVER HEARD BACK...needless to say i would never buy anything from a dealer that treats customers this way... More

This dealership is shady! DO NOT make a deal with them especially Sam and Christian. SHIESTY! THEY SELL BROKEN CARS!!! 7 employees harrasses me all morning beginning at 7 am. I drove an hour to purchase especially Sam and Christian. SHIESTY! THEY SELL BROKEN CARS!!! 7 employees harrasses me all morning beginning at 7 am. I drove an hour to purchase a vehicle, they kept me waiting over 2 hours and in that time sold the car I was there for. It was broken and needed a 300 air conditioner repair!! More

I first went to Great Lakes Hyundai in Streetsboro but I didn't have much luck getting what I wanted so I took a trip across the street the Kia of Streetsboro. I ended up leaving with the car that I wanted didn't have much luck getting what I wanted so I took a trip across the street the Kia of Streetsboro. I ended up leaving with the car that I wanted with all the bells and whistles. They did everything possible to get me in this car and they did it. My sales person Destiny Tillison, went above and beyond to make this deal happen. She was a very professional and what she wasn't sure of she got the right answer for me, not just saying something that just sounds good. I brought with me my son who also sales cars and he was impressed with her customer service and professionalism. More

I originally called and spoke with Ryan over the phone. She was very helpful and the entire reason I ended up at Kia of streetsboro. Malik was my salesman when I arrived at the dealership. He was very help She was very helpful and the entire reason I ended up at Kia of streetsboro. Malik was my salesman when I arrived at the dealership. He was very helpful and patient when I was shopping around for a vehicle. The original vehicle I decided on had an issue on the car fax and Malik was patient and helpful in finding something similar with no issues. Would highly recommend these guys. More