Kia of Streetsboro

First the only person I dealt with that was a decent person was Lance Bell in sales. I thought I had signed papers to secure a vehicle and here it meant nothing. It was a used vehicle that still needed person was Lance Bell in sales. I thought I had signed papers to secure a vehicle and here it meant nothing. It was a used vehicle that still needed some things in service done to it. I found it on Monday evening the called me around 4pm on Thursday evening to come in and pick it up by 530pm. I couldn't make it at that time but could be there first thing Friday morning. On Friday morning I recieved a call stating the car was sold. For almost 3 days the car was supposedly in the shop. I felt betrayed when I asked to talk to a manager about it he informed me they don't hold cars for people. When I left on Monday evening I was made to feel this was my car and even contacted my Insurance company to have it put on my policy. Though I believe I would be picking it up on Tuesday they gave me excuses as to why it wasn't ready yet. I am probably on of the few people out there when I give my word on something I stand by it. It is hard to swallow when you come across more and more people that don't. This dealership is definitely those kind of people. Save yourself the headache and go with the an honest, family driven dealership instead like Preston in Burton, Ohio More

They got me in and got me out. They let me negotiate an excellent deal. Nice, courteous and were true individuals. A+ from sales to closing. excellent deal. Nice, courteous and were true individuals. A+ from sales to closing. More

Mr. Lance Bell with Kia of Streetsboro had excellent customer excellent response time. Explained everything in detail and thoroughly. My husband and I would recommend Lance Bell if you're shopping for a customer excellent response time. Explained everything in detail and thoroughly. My husband and I would recommend Lance Bell if you're shopping for a car! Patience and customer service is hugely important to me. Thank you Lance Bell. The Jordans. More

Jacob was phenomenal, really took the time to listen, was very personable, overall was a wonderful buying experience! I highly recommend Kia of Streetsboro and Jacob! very personable, overall was a wonderful buying experience! I highly recommend Kia of Streetsboro and Jacob! More

Great Experience all around!! 2nd time we've leased with Kia, and Brian has made this an amazing/easy experience for us. Without a doubt if you guys keep employees like Brian aroun 2nd time we've leased with Kia, and Brian has made this an amazing/easy experience for us. Without a doubt if you guys keep employees like Brian around we will be a Kia Family forever. He deserves a raise!. More

Great experience at Kia of Streetsboro. They made the car buying experience easy & enjoyable😁 Jacob went over all the features in my new vehicle. I will definitely be back to buy my next vehicle from here👍 buying experience easy & enjoyable😁 Jacob went over all the features in my new vehicle. I will definitely be back to buy my next vehicle from here👍 More

My husband and I shopped for a vehicle for months and We finally found what what we were looking for at Kia of Streetsboro. Our experience was awesome from Tammy setting Our appointment to Jacob being a won finally found what what we were looking for at Kia of Streetsboro. Our experience was awesome from Tammy setting Our appointment to Jacob being a wonderful down to earth sales person to the finance manager to the fella that did Our final paperwork. They made the hassle of buying a car...A JOY!? Thank you everyone!!! More

Great experience Never been to the Kia Dealership in Streetsboro, so glad we did. We purchased a used vehicle from Pam Dowd,It was a long day but Pam made it a somewha Never been to the Kia Dealership in Streetsboro, so glad we did. We purchased a used vehicle from Pam Dowd,It was a long day but Pam made it a somewhat pleasant one.She is such a personable, easy to talk with Sales person. With what could have been a miserable day and possibly one that could of ended up with us walking out, ended up to be one where it was more like a visit to a friend.Thank you so much Pam!!! When this crazy is over let's plan on peddi's. Thanks again Lily More

I would recommend this dealership. Had a good salesman and was good at explaining everything. The process was easy and didn't take long I would go back again. and was good at explaining everything. The process was easy and didn't take long I would go back again. More

Had a great experience with Jacob at the dealership. No pressure to purchase, actually spoke with us the entire time we were there. Down to earth. pressure to purchase, actually spoke with us the entire time we were there. Down to earth. More