Kia of West Chester

Great service Anthony provided A1 service. He answered all my questions and provided me with all the information needed for my trade in. The best experience I've ha Anthony provided A1 service. He answered all my questions and provided me with all the information needed for my trade in. The best experience I've had by far. More

Great customer service and very personable sales team I give Kia of West Chester and staff 5 stars because service and sales team were phenomenal. All of the sales people exhibited great personalities and I give Kia of West Chester and staff 5 stars because service and sales team were phenomenal. All of the sales people exhibited great personalities and have a unique way of making customers feel comfortable. No one was pushy or over the top. I would highly recommend Kia of West Chester and I will undoubtably be a returning customer. More

Kia West Chestet Pa Great dealership the 2017 was the third Kia purchased from this dealership. They are hassle free , great service and look out after there customers. I Great dealership the 2017 was the third Kia purchased from this dealership. They are hassle free , great service and look out after there customers. I would highly recommend this dealership. More

3rd time is a charm! This is my 3rd KIA car from west Chester branch and 3rd time is a charm! And I'm watching the KIA commercial as I am writing my review! Go figure! T This is my 3rd KIA car from west Chester branch and 3rd time is a charm! And I'm watching the KIA commercial as I am writing my review! Go figure! They may have got me but I got the price I wanted and the car I wanted! I will continue to do service with them but not for 75 months lol! I love my new car! Thank you Anthony and MO! More

Very Helpful and Willing To Meet Our Budget Terell, Russ, and Moe were all very helpful in securing a lease deal for Our brand new Kia Sorrento! We are thrilled with this vehicle. The team went Terell, Russ, and Moe were all very helpful in securing a lease deal for Our brand new Kia Sorrento! We are thrilled with this vehicle. The team went the extra mile to make sure my wife could have all wheel drive (which is important for a nurse driving in winter). They plan to install heated seats as well. We were excited to learn that with the lease Jim Sipalas team will provide all oil changes and state inspections during the lease period! W are very happy customers. More

Never expected to buy a new car this week! So, a week ago, I got a call from the Kia Dealership where I had purchased my 2912 Sportage in Nov 2011. I Apparently, Jim Sapala KIA is expanding it So, a week ago, I got a call from the Kia Dealership where I had purchased my 2912 Sportage in Nov 2011. I Apparently, Jim Sapala KIA is expanding its preowned business and they needed used Sportages. I thought okay see what they have to say. Well they did a fantastic job of getting me into. another Sportage. I Love my SPORTAGE. I LOVE THE dealership of Jim A Sapala and the staff that worked hard to make my deal come through. I now have a brand new 2016 KIA Sportage. Ty Tyrell and Mo???? More

Great service I had an excellent experience today at Kia I walked in wanting a used jeep but walked out with something even better. We got great service and a super I had an excellent experience today at Kia I walked in wanting a used jeep but walked out with something even better. We got great service and a super awesome man that helped us. I would recommend for others to come here. More

Awesome My experience was awesome. Everyone was polite. The salesmen Russ was very helpful! Tom Walsh was great getting me the best deal! I love the dealershi My experience was awesome. Everyone was polite. The salesmen Russ was very helpful! Tom Walsh was great getting me the best deal! I love the dealership More

cannot believe what I was told I bought a used Chrysler 200 and was very unhappy with my car but felt forced into it by the salesman a year and a half ago, the car has needed so muc I bought a used Chrysler 200 and was very unhappy with my car but felt forced into it by the salesman a year and a half ago, the car has needed so much work since I purchased it! I spoke with Dan via internet sales who seemed confident he could get me out of my current car and into something safer for me and my family... I have credit issues but he didnt seem to concerned about that and wanted to help... upon arrival I was told to deal with Tarick Hoo, he would not tell me what they would give me for my trade and also told me I would get more money for my trade if I was buying a vehicle (which I was there to do) after sitting for about 45 minutes he went to speak with his manager about what they could do, the manager never once came over to speak with me but sat in his corner (as if I was bothering him) Tarick came back and said "you have 2 options, give us 5000$ down or let my current car get repo'd" .... I already have bad credit and thanks to them I am stuck in a car that is unsafe and he wants me to let it get REPO'D! How is this ethical business practice? I have put myself in a terrible position with my credit and I accept that but for them to recommend I let my car repossessed so they can sell another "unsafe" car is incredibly ballsy! I have told my story to everyone I know and will continue to tell anyone who will listen about this... next step is the BBB .... More

Second time at this dealer Repeat customer due to awesome sales and servive when we went to buy a car there in 2012. Traded that car in yesterday for a 2016 model. Service was a Repeat customer due to awesome sales and servive when we went to buy a car there in 2012. Traded that car in yesterday for a 2016 model. Service was awesome two times in a row now! More